
Jonathan Black, MSW
Policy Analyst & Outreach Assistant

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About me
Constituent Services Liaison
Education

North Carolina Central University
2008 - 2010Bachelor of Social Work General Studies GPA 3.19Activities and Societies: Phi Alpha National, Honor Social Work Society Even though this was a general degree, it involved disciplines in subjects concerning health disparities,program evaluation, research, policy analyzing, and behavioral health and development.

University of Pittsburgh
2011 - 2012Master of Social Work (MSW) Community Organization and Social Administration GPA 3.68Activities and Societies: Civil Action Movement (CAM), Student Organization Part of Fiscal Committee and Action Committee My concentration is Community Organization and Social Administration. This field of expertise recognizes community services, community development, and community change and teaches students effective ways to use models for intervention in the macro practice.

North Carolina Central University
1996 - 2001Bachelor of Arts (BA) Technical Theatre/Theatre Design and Technology GPA 3.09Activities and Societies: Alpha Si Omega , National Theatre Honor Society
Experience

Pennsylvania Coalition for the Fair Sentencing of Youth
Aug 2012 - Dec 2012Policy Analyst & Outreach Assistant• Analyzed and researched Senate Bill 850 which gave juveniles convicted of first degree homicide prison terms of 25 to 35 years.• Developed a database of stakeholders to build support in communities against the passing of Senate Bill 850. • Engaged in community outreach and contacted families that oppose juvenile life sentences without parole. • Recruited attendees and organized community meetings to address residents’ concerns about Senate Bill 850.

Lincoln Community Health Center
Sept 2013 - Jan 2016• Provided comprehensive assessment to identify patient needs in areas of health, mental health, and financial assistants.• Researched and identified community resources to refer and link patients to service providers and community facilities. • Advocated on behalf of patients.• Developed relationships with and acts as liaison with community resources and agencies.• Provided all services in an environment of cultural competency, consistently addressing the needs of individuals and families from racially, ethnically, culturally, and linguistically diverse groups in the provision of services.• Prepared and maintained written records, summaries, and other required information to document services rendered in a timely and professional manner.• Followed up to assess and reassess patient’s utilization and benefit of the resources. • Communicated with primary care physicians to assist with patients’ environmental, economic, mental health, and physical health needs.• Assisted patients with navigating community resources in order to maintain a stable life style.• Provided and assist patients with applying for Medicaid, Medicare, and disability benefits. • Referred patients to mental health agencies, resources for employment, and medication assist programs in order to help with financial stability.• Assisted with primary care physicians with obtaining healthcare equipment for patients to improve quality of life. Show less • Effectively conveyed health plan information, with the ability to consider the patient’s comprehension level.• Assessed and addressed patient’s insurance needs and assisted patients in completion and submission of the eligibility application for health coverage. • Determined the patient’s eligibility for enrollment in health coverage and premium tax or cost-sharing reductions. • Ensured compliance and provide monthly reporting requirements.• Facilitated the comparison and selection of Qualified Health Plans. • Educated consumers about eligibility and enrollment through the Marketplace. • Addressed the health and social service needs of uninsured individuals and low-income families within the community.• Conducted outreach and education to individuals and families regarding the public insurance program, the Affordable Care Act.• Guided and supported individual and families of diverse backgrounds and facilitated enrollment in appropriate public health insurance programs.• Wrote proposals and requested to engage the community with programming/events to educate the public about the Affordable Care Act. • Promoted Lincoln Community Health Center’s departments and the services they provide in the local community. • Collaborated with community partners and other organizations. • Supervised Lincoln Community Health Center’s webpage in order for consumers to gain knowledge about the Affordable Care Act and be able to schedule an appointment for an assessment. • Designed brochures and handouts about the Affordable Care Act and handed them out to consumers. Show less
Case Manager
May 2013 - Jan 2016Certified Application Counselor
Sept 2013 - Sept 2015

Duke Community Family and Community Health
Jan 2016 - Nov 2016Social Worker• Conducted yearly drug, alcohol, and depression screenings for patients and submitted referrals to appropriate behavioral health agencies. • Researched and identified community resources and collaborated with external groups to help patients with basic needs. • Assisted patients with psychosocial needs in order to reduce stress, depression, anxiety, and increase patients’ quality of health.• Collaborated with patient’s physician(s) other members of health care team, family/caregivers, and Care Management staff as needed to assist with the plan of care that facilitates the patient’s ability to manage their care at home.• Monitored patient’s goals and followed up with patient goals accordingly.• Conducted patient education so that patients were able to understand and verbalize plan of care includes self-directed goals established by patient.• Assisted with completion of Initial Health Assessment and updated relevant information for patients managed in heavy or medium status.• Provided timely and accurate data entry to document all care management activities, uses data to assess patient activity, and address barriers to care as needed. Show less

Duke University Health System
Nov 2016 - Mar 2023Population Health Specialist• Implement, plan and coordinate comprehensive patient plans to ensure that patients receive appropriate medical care, therapy and training services, in an effort to enable their recovery or management of complex chronic health conditions. • Provide outreach and care management support to patients; educate clients of available communityresources. • Assists clients with coordination between healthcare providers and other complex careteam(s).• Using a range of non-clinical care management functions (outreach, health education, informal counseling,social support, resources linkages, interpretation/ translation, and advocacy) for an active patient caseload to build individual, and community capacity by increasing health knowledge and self- sufficiency. • Collect information from patients participating in Dukewell Health and Wellness program and update documentation in designated software application (EPIC/ MaestroCare).• Process referrals of the Dukewell program by providing verification of insurance Coverage, discussion of program’s health benefits, collection of Health Risk Assessment data.• Acts as liaison between external groups and new employees. • Facilitate Work Culture Task Force meetings and discuss key topics for employment engagement. • Scheduling guests and creating WebEx invites to send to the committee members and speakers for meetings.• Preparing for meetings by sending agendas and minutes to committee members and guest speakers. • Identify area of opportunities to increase employee morale. Show less

U.S. House of Representatives
Apr 2023 - nowConstituent Services LiasionWork closely with the District Director and Director Constituent Services. Is a liaison to federal government entities and agencies on behalf of the Member’s constituents.
Licenses & Certifications

MSW
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