
Benjamin B.
Customer Service Officer

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About me
Media and Entertainment | Business Development | Contract Negotiations | TV & Digital Sales | Out of Home (OOH) Media | Multi Media Platform Strategy | Consumer Products | Marketing | Brand Management | Revenue Growth
Education

Knox Grammar School, Wahroonga
2008 - 2014Higher School Certificate General Studies to complete HSC. Focus on 90 percantile in NSWActivities and Societies: Co-captain basketball team. Leadership programs. Represented Knox basketball team in Chicago and Los Angeles.

Macquarie University
2015 - 2019Bachelor of Business Leadership and Commerce Business Administration and Management, GeneralActivities and Societies: Macquarie Basketball Team member My current focus is honing my long term career objectives in leadership, business management and international relations. Macquarie University provides me with an environment steeped in learning and broad perspectives globally. I have represented Macquarie on the university Basketball Team at the 2015 Eastern Uni Games and Australian Uni Games.
Experience

Northern Suburbs Basketball Association
Sept 2014 - Oct 2016Customer Service OfficerI've been involved with NSBA for the past 8 years where I began playing basketball for the club. In September 2014, the club asked me to join them in the part time role of Customer Service Officer. This role has me working on all facets of club operations including:Sales - memberships, merchandise, food and beveragesOperations - organise stadium for local competition gamesAdmin - rostering and paying referees and officials on game nightsCompetitions - arrange and coordinate competitions and external venuesOverall - general management of the NSBA stadium Show less

The Azure Group
Mar 2015 - Nov 2015InternInternship working on a sub project for the Azure Group company. This role has provided me with hands-on learning in planning and execution of:Brand development and positioningContent research and creation.Website design and creation.Marketing messaging and newsletter writing.Market data research for business analysis

Total Sport & Entertainment
Jan 2016 - Oct 2016Account CoordinatorRequired to assist across multiple accounts within the company. Helped activate and organize field of play marketing events for clients such as Gatorade, Citi and Fujitsu. This role developed multiple skill sets such as:Communication efficiency and effectiveness. Time management and organizational skills. Hardware management and movement (logistics). Event activation and management.

Fitness First Australia
Oct 2016 - Aug 2018Membership ConsultantPart of a team of four focused on lead generation and prospecting driving membership sales to reach a monthly budget. Primary roles include, prospecting, lead generation and product presentation, prioritizing an in depth needs analysis aimed towards empowering potential members to achieve their health and fitness goals at our club.

TorchMedia
Aug 2018 - Feb 2021Sales ExecutiveDual independent agency and direct Sales role utilising multiple advertising formats across various transportation assets across the Eastern Seaboard of Australia.

Foxtel Media
Feb 2021 - Apr 2024Servicing all Direct and Independent agencies across NSW.
Senior Account Manager
Apr 2023 - Apr 2024TV Account Manager
Feb 2021 - Apr 2023

Samsung Ads
Apr 2024 - nowAccount ManagerBringing Samsung’s Advanced TV advertising opportunities to the Australian market. Powered by deep analytics and industry-leading technology, Samsung Ads is an intuitive audience platform, delivering meaningful experiences to reach the right audience across Smart TVs, mobile and desktop.
Licenses & Certifications

Higher School Certificate
Honors & Awards
- Awarded to Benjamin B.MSR Fitness First Australia Dec 2016 'Rookie of the Month' - awarded to the employee, who is within the first two months of employment, who achieves the highest percentage of team sales in NSW North.
Languages
- enEnglish
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