Akash Gupta - PMP®, PRINCE2®, ITIL®

Experience

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  One97 Communications Pvt. Ltd.

  Nov 2008 - May 2010

  Platform Management(BO)

  CRBT, SMSC, USSD,IVR,ISUP,MTP- Level 1,2,3,SS7 signallingWorking as a technical team member in ONE97.Provide L1 & L2 support to company for helping in technical issues .Deal with client across India to achieve maximum network uptime and overcoming network issues.Handling and monitoring 90+ live servers and responsible for their maintenance and daily platform support.Responsible for continuous flow (24 x 7) of VAS services for TATA Indicom customers.Server management, database management and troubleshooting.Implementation of new VAS services. Implementing & sorting out technical issuesSound understanding of the technical call flow with respect to voice portals, data services and CRBT.Sorting out SSH and putty problem’s to ensure continuous access to servers.Responsible for Patch management, Disk usage management and process management for Servers.Maintaining and troubleshooting E1’s related issue.Configuration of new E1’s in our server and establishing SS7 signaling between server and MSC.Configuration of SS7 signaling link at MTP 1, 2, 3 level and ISUP level.Configuring ISDN PRI E1’s on server with MSC.To provide technical support in implementation of new in dial and out dial servers.Configuring and managing SMPP, SMTP accounts on subscription servers.Technical troubleshooting of CRBT, SMS and Voice platform.Maintaining & implementing VAS services like SMPP server, VMS server.Management of Servers (HP and IBM Blade) and daily Server health checkup. Show less

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  HCL Technologies

  May 2010 - Dec 2011

  Senior Analyst - Networks

  Working As Senior analyst in networks department for deploying VAS products of ACISION.

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  Utiba

  Feb 2012 - Mar 2014

  L2 Support engineer
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  Amdocs

  Mar 2014 - Sept 2015

  Subject Matter Expert
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  Ericsson

  Dec 2015 - Mar 2022

  Senior solution Integrator

  Working as senior solution integrator for ericsson in deptt BUGS GSI CS AIR SDP VS 2 .

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  Capgemini Engineering

  Mar 2022 - now

  Project Manager Sales Operations