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Wiktoria Kulczycka

Wiktoria Kulczycka

Assistant Manager

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location of Wiktoria KulczyckaGdańsk, Pomorskie, Poland

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  • Timeline

  • About me

    Manager w VILLA EVA - WSET 3 Sommelier

  • Education

    • University College Dublin

      2015 - 2016
      Master's degree Food business strategy

      Main subjects:Food Policy, Customer Driven Marketing, Food Business Innovation, Economics of Food, Competitive Strategy in Global Food Industry, Leadership, Supply Chain Management

    • Wine & Spirit Education Trust

      2020 - 2020
      Level 3 Award in Wine and Spirits Pass with Merit

    • Szkoła Główna Gospodarstwa Wiejskiego w Warszawie

      2011 - 2015
      Inżynier (Inż.) Technologia żywności i żywienia

      Main subjects:Microbiology, Food Biochemistry, Food Chemistry, Work Safety, Hygiene, Food Toxicology, Food Processing Technology, Enterprise Management, Management, Customer Relationship, Marketing research of the food sector, Customer Behavior

  • Experience

    • Villa Eva

      Jan 2009 - Feb 2015
      Assistant Manager

      -assistant manager, supervisor-over six-year experience in a family business-taking care of social media – facebook and website-organizing events, negotiating and making agreements with new restaurant clients-training new employees

    • Flour plant ‘Gdańskie Młyny’

      Aug 2013 - Aug 2013
      Laboratory Technician

      -assistant in laboratory, seed, flour and milling analysis

    • Warsaw University of Life Sciences

      Mar 2014 - Jun 2014
      Marketing developer

      -promotion of university project ‘Bio-products Innovative Technologies of Healthy Low-calorie Baking Product and Pasta Manufacturing’-preparation of marketing materials in conjunction with product development team-project co-financed from European Regional Development Found

    • Swedish Food C.o Dublin

      Aug 2014 - Sept 2014
      Sales Assistant

      - waitress, sales assistant- customer service

    • Starbucks

      Sept 2015 - Sept 2016
      Barista

      -helping in promotion of products -dealing with customers’ sales and queries-achieving sales targets-dealing with cash transactions

    • Delegat Limited

      Oct 2016 - Nov 2017
      Brand Development Executive

      -building professional customer relationships, using market knowledge and negotiation skills to maximize rate of sale-maximizing brand exposure by working with customers such as: Supervalu, Centra, Spar etc.-identifying opportunities to increase rate of sale-collecting consumer insights and driving brand awareness by conducting wine tastings-CRM database maintenance-providing regular reports

    • VILLA EVA

      Nov 2017 - now
      Manager

      - overviewing and organizing work of all the departments of the hotel and restaurant- training new employees, delegating tasks- implementing plans to generate cost savings and identify value creation opportunities, accomplishing goals- marketing: developing brand strategy, coordinating all the marketing projects, managing social media presence, preparation of advertising materials- optimizing pricing strategy, creating offers- negotiating with clients, attracting new customers Show less

  • Licenses & Certifications

    • Wine And Spirit Education Trust Level 3 (Pass with Merit)

      WSET — Wine & Spirit Education Trust
      May 2020

    • IELTS

      British Council
      May 2015

    • Wine And Spirit Education Trust Level 2 (pass with distinction)

      Wine & Spirit Education Trust
      Mar 2019