Richard Katics

Experience

• 

  Brigham Young University - Idaho

  Jan 2020 - Mar 2022

  Assistant Project Manager

  I worked in the Online Curriculum Development Department.

• 

  Enterprise

  Jul 2021 - Sept 2021

  Vehicle Maintenance Technician intern

  I performed periodical maintenance on 2020 and newer vehicles amongst many makes and models. These included: oil changes, tire repair and replacement, rock chip repair.

• 

  Dudez Chevron

  Feb 2022 - Nov 2022

  Lube tech

  • Worked as a team with other technicians to create a reliable and effective procedure for services provided• Managed precise inventory and organized shop resources• Performed oil changes and light maintenance on customer vehicles among many different makes and models• Became proficient in all other areas of the business. As a result, was able to independently serve in all roles

• 

  Walmart

  Nov 2022 - Apr 2023

  Automotive Service Writer

  •Increased inter-personal communication skills by providing prudent customer service•Assisted customers with vehicle maintenance questions •Efficiently signed up services for technicians with precise information provided about the services required

• 

  Master AutoTech

  Apr 2023 - now

  I am currently the Assistant Manager at our shop. I help our crew by conducting sales, customer service, service writing, repairs, team management, and customer satisfaction. Gained hands-on experience by professionally performing bumper-to-bumper vehicle diagnostics and repair.

  • Assistant Manager

    Oct 2023 - now

  • Service Technician

    Apr 2023 - now