Greg Allison

Experience

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  US Army

  Feb 1995 - Oct 1996

  Brigade Awards Supervisor (SPC/E-4)

  • Supervised 22 awards clerks and managed award programs for a 3000+ brigade.• Conducted frequent Command Inspections in awards, supply, filing systems, software, and bulletin boards for the brigade and battalions.• Provided audiovisual preparation and received appreciation for graphic and administrative support to the 1995 Force Projection Symposium.

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  ManTech

  Feb 1998 - Jan 2001

  Associate Technician (Illustration)

  • Created stunning visual assets including promotional materials, videos, infographics, icons, illustrations, reports, brochures, and website designs• Developed Internet Based Training and Interactive Multimedia for the military.• Prepared PowerPoint presentations for 1M dollars government contracts for the US Army Air Defense School.

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  Texas Department of Transportation

  Jun 2001 - Jun 2003

  Publication Sales Clerk

  • Created reports from data using specialized software and Microsoft Excel application and maintained inventory of over 500 TxDOT manuals & publications.• Prepared and presented monthly presentations on the status of publications published and sold.• Received the TxDOT Innovator's Award for the restructuring of the publication sales workflow.

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  Texas Mutual Insurance Company

  Jul 2003 - Apr 2009

  Unit Stat/Other States Technician II

  • Indexed, processed, and filed electronic paperless experience modifiers, implemented scalable technology processes, and drive continuous improvement.• Assisted in using and developing current IT program structures to provide innovative and efficient work streams as required.• Processed Texas and AIC quotes policy issuance, endorsement, cancellation, reinstatement, and non-renewal requests and was the recipient of numerous Highest Performer awards.• Managed all aspects of the analytics process, including assisting in the development of fully integrated reporting dashboards and the department's internal website.• Created the department's web-based newsletter "Tech-Niques". Show less

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  Gregory Allison Designs

  Jan 2009 - now

  Freelance Web Designer/Graphic Designer/Photographer

  • Design, organize, and coordinate the execution of elevated website assets, landing pages, and graphics that meet business, customer, and brand objectives.• Ensure integration of web initiatives with overall marketing plans and image and branding strategy of the clients.• Create a wide range of graphics for e-mail marketing, social media, digital advertising, t-shirts, posters, and websites for clients.• Ensure website content is accurate and reflects current products and promotions by developing and overseeing an ongoing audit and update process. • Maintain awareness of current design trends for both print and digital media including new techniques and technology in photography, typography, illustration, design, and video. Show less

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  BlueCross BlueShield of South Carolina

  Aug 2013 - Oct 2016

  Claims Customer Service Advocate II

  • Identified incorrectly processed claims and processed adjustments and reprocessing actions according to department guidelines.• Ensured complete and accurate updates on client interactions in systems and applications.• Coordinated with the customer through web help and telephone and managed inquiries of electronically submitted claims and online accounts.• Assisted in creating marketing literature, website development, and other system tools to boost productivity and sales and trained employees on claim processing procedures and software.• Contributed to communications and website information as appropriate by tracking and reporting frequently requested information or new developments. Show less

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  Superior HealthPlan

  Nov 2016 - now

  Website Coordinator

  • Develop and provide ongoing maintenance of a website that aligns with the vision and mission of the Superior HealthPlan.• Create a roadmap and execute a tactical plan to optimize web pages including building, analyzing, and testing web pages.• Assist in troubleshooting of front-line website applications issues and questions through the website support helpline and email.• Track Google Analytics performance and make recommendations to increase search ability, discoverability, engagement, and conversion to increase inbound leads.• Coordinate web functions, monitor web activities, incorporate new technologies, and enhance the existing website.• Monitor the website support helpline and emails to support and answer questions on the system uptime and page turn time issues, online claim submissions, online authorization requests, online eligibility verification, the Health Passport, and other related website topics.• Measure, analyze, and report on website performance and share actionable insights to drive ongoing website improvements.• Train medical staff and develop website-related training materials for all systematic updates or enhancements, including state submission and user acceptance testing. Show less