Thusitha Kumara

Thusitha Kumara

IT Assistant

Followers of Thusitha Kumara404 followers
location of Thusitha KumaraSri Lanka

Connect with Thusitha Kumara to Send Message

Connect

Connect with Thusitha Kumara to Send Message

Connect
  • Timeline

  • About me

    Systems and Network Support Engineer at Globe Internet

  • Education

    • University of Greenwich

      2013 - 2015
      Bsc - Computer Systems & Networking Computer Systems Networking and Telecommunications
  • Experience

    • Mercantile Shipping Agencies

      Nov 2008 - Aug 2010
      IT Assistant

      Assisting to System Administrator in Head Office and Managing the Yard Network

    • Mercantile Shipping Group

      Sept 2009 - Jan 2020
      System Administrator

      • Administrating and troubleshooting Microsoft Windows 2008 R2 and Microsoft Windows 2012 R2 server (Domain model).• Good Klowlage and experience in Active Directry service and Group policy management in Microsoft Windows 2012 R2 . • Administrating and troubleshooting Linux based server flatform – CentOS o Mail Servero Containt Filter o Spam Manager• Administrating and troubleshooting Linux based Firewall flatform – Clear OSo IP Tableso Squild Proxyo Dansguardian Grop Internet contant filter • Managing SQL Server 2005 and 2008 database server• Managing user accounts and giving share & security level permissions.• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement. Show less

    • Mercs Technologies

      Nov 2017 - Jan 2020
      System Engineer

      • Managing and installing all CentOS servers in JT cloud and GCP. (150+ Linux servers).• Implementing, managing & monitoring of JT Cloud and Google.• Implementing, managing & monitoring of Rackspace-based Production.• Implementing, managing LAN, WAN,Wifi & VPNs.• Implementing, managing and monitoring cloud server infrastructure with 150+ Linux Servers.• Implementing, managing & monitoring of application servers (tomcat, apache, Nginx)• Implementing, managing HA_Proxy Load Balancing System• Implementing and maintaining IT security standards.• Preparing DR/Backup plan for company IT infrastructure. Etc.• Managing two Production systems with Cloudflare Web Performance and Security System• Bulk Mail Handling with Sendgrid Mail Management System• Handling all domains in GoDaddy Hosting , Wildcard SSL Management and cPanel Handling• Implementing, managing & monitoring of database servers (PostgreSQL)• Managing Prometheus Monitoring tool and Grafana• Managing Bitbucket Source server, Jira Servers and Confluence Servers• G Suit Account Handling Show less

    • Inbay ltd

      Jan 2020 - Nov 2023
      System Support Engineer

      • Administering, monitoring and troubleshooting computer systems (Datacenter Servers), applications and other networking related issues remotely using RMM tools (Solarwinds-Nable, AEM, ConnectWise Automate, and Auvik)• NOC (Network Operations Centre) services for WLS (White Labelled Services)• Resolving system alerts related to Microsoft technologies such as Azure, Active Directory, File Server, Exchange Servers, Hypervisor (Hyper-V, VMWare), WSUS, Group Policy, DNS server, DHCP and other administrative systems• Managing and administrating backups and restore processes of ShadowProtect, Datto, Veeam, Symantec Backup Exec, Retrospect, Windows Backup, and MSP backup.• Troubleshooting issues on virtualization environments [Windows Hyper-V and VMware]• Perform root cause analysis on recurring incidents reported.• Configuring patch and AV management for Microsoft servers and workstation using RMM Tools. • Ticketing systems (Autotask and ConnectWise) • Administering, monitoring and troubleshooting Linux based servers and services Show less

    • 5G Networks Pty Ltd

      Oct 2023 - Apr 2024
      Senior Platform Support Engineer
    • Globe Internet Limited

      Apr 2024 - now
      Systems and Network Support Engineer
  • Licenses & Certifications

    • ConnectWise PSA Engineer/Technician

      ConnectWise
      Sept 2025
    • ScreenConnet|Getting Started

      ConnectWise
      Sept 2025
    • Securing ScreenConnect for Admins

      ConnectWise
      Sept 2025
    • CPanel Professional Certification Exam

      CPanel
      Oct 2023
    • Kaseya Certified Technician in Datto RMM

      Datto
      Sept 2025
      View certificate certificate
  • Volunteer Experience

    • Reguler Platelet Donor

      Issued by National Blood Service on Jan 2010
      National Blood ServiceAssociated with Thusitha Kumara