
Morgane Bedu
Restaurant and Room Service Trainee

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About me
Communications Specialist | 📖 Storyteller | 🌟 Purpose Advocate | ❤️ Empathetic Human Being | 🔍 Creative, Curious & Lifelong Learner
Education

Fitspro
2016 - 2016Group Fitness Instructor Group Fitness InstructorGroup Fitness Instructor

Institut Saint Louis de Gonzague
2006 - 2009Baccalaureate in Literature with Honors
Glion Institute of Higher Education
2015 - 2019Master of Science International Hospitality Finance
Glion Institute of Higher Education
2009 - 2012Bachelor of Arts in Hospitality Management (Honors) with Real Estate Finance & Revenue Management with Merits
Experience

Cheval Blanc
Dec 2009 - Apr 2010Restaurant and Room Service TraineeRestaurant: In charge of coordinating the service between the restaurant and the kitchen. Duties included: polishing, preparation of the beverages, set up of the restaurant for breakfast, lunch and dinner.Part of the service team for the Michelin star.Room Service:Responsible for organizing the welcoming amenities in the rooms, taking orders for In Room Dining and delivering the food and beverage in the room as well as ensuring that the service complied with the standards of a luxury hotel.Service at the presidential suite with the Major d'homme Show less

The Ritz Carlton Doha
Aug 2011 - Dec 2011Multi Hotel Intern in Revenue Management & Guest Relations TraineeLine Manager: Cluster Director of Revenue ManagementProjects: Creating a forecast and a Sales KitParticipation in the Revenue & Sales weekly meetingSTR Report analysis

The Ritz-Carlton Doha
Jan 2013 - Jul 2013Sales and Marketing TraineeCross training covering the departments of Sales and Marketing, Conference and Catering Services and Public Relations.Involved in various projects including but not limited to contacting companies for potential corporate agreements and proactive market research on events to secure business for 2014.

Glion Institute of Higher Education
Feb 2014 - Nov 2019-Staged the organisation of Recruitment Events (1250+ participants) and individual recruitment visits to maximise students' employability and recruitment opportunities-Budgeting and planning the logistics as well as on-site operations-Developed strategies & budget plans and presented the results to Management & Governing Board-Communicated with regional recruiters and influential industry representatives for the planning of visits.-Promoted recruitment events .- Contributed towards semester on semester growth of Career & Recruitment Days company registrations (+ 50% Oct 2017 & + 40% March 2018) Show less Project Manager for the implementation and design of the new Career & Internship portal: SymplicityIn charge of the ground work, reworking excels and cleaning existing databaseDesigned and customized the system for the Swiss campuses and part of the upcoming London implementationActively involved in the import of student and partners’ dataGave training to the staff and to the students on the new platform In charge of guiding students looking for a second internship (Hospitality & Events programs)Responsible for correcting and customizing CV/Cover letter and conduct mock interviews with the studentsCoaches students on business etiquette and skills to succeed in Hospitality and related businesses.Support on the company visit recruitment program Show less
Career Relations Officer
Dec 2017 - Nov 2019Company & Career Relations Associate
Oct 2016 - Dec 2017Internship Advisor
Feb 2014 - Oct 2016
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Let's Go Fitness (CH)
Jul 2015 - nowGroup Fitness Instructor
FITSPRO
Nov 2019 - Aug 2020Responsable LesMills SuisseManagement: in charge of the management and development of a team of 10 peopleCommunication: creation of newsletter and daily communication with clubs and instructorsEvents: in charge of the entire planning and organization of instructors’ quarterly events Club coaching: assistance to clubs in regards to their Les Mills’ licencesSocial Network/Community Management: project leader in the implementation of new engagement channels and elaboration of a social media strategy (supervision of the project with a team of 3)Coordination: dealing with the planning of training modules and admin work (creating website, handling registrations)Strategy & Reporting: created internal reporting and data collection tools to analyze trends and present data for decision-making. In charge of monthly and quarterly reporting to Les Mills HQ Show less

Glion Institute of Higher Education
Sept 2020 - Aug 2021Career & Internship ManagerElaborating strategically the Glion Career & Internship Department Social Media Strategy & designing content for career-related educational experiencesDelivering presentations to all student cohorts about employability and career readinessEducating students on advanced CV design and successful applications

Mare Nostrum - Une Méditerranée Autrement
Sept 2020 - nowCommunication ManagerGraphic DesignSocial Media ManagementCommunication & Strategy

EHL
Nov 2021 - Sept 2024World's #1 Hospitality Management School | #5 in Business & Management Studies in SwitzerlandDesigning the Awards & Rankings Strategy for EHL Group and entitiesPlanning and leading the submission for international awards and rankingsReputation ManagementAward copywriting and storytellingAnalysing impact of internal projects for award winning entriesCoordinating publications and announcements of awards and rankingsExternal Communications:Planning of media visits, press release Show less
Student Communication & Experience Specialist
Jan 2024 - Sept 2024Facilitator
Oct 2023 - Sept 2024Awards & Ranking Specialist
Nov 2021 - Jan 2024
Licenses & Certifications
- View certificate

Viral Marketing and How to Craft Contagious Content
University of PennsylvaniaSept 2020 
Pro Instructor Elite Body Balance
Les Mills InternationalOct 2018- View certificate

Certification in Hotel Industry Analytics
American Hotel & Lodging Educational InstituteNov 2015 
Les Mills CXWORX instructor
Les Mills InternationalSept 2017- View certificate

Social Media Management
FacebookFeb 2021 - View certificate

Fundamentals of Social Media Advertising
FacebookMar 2021 - View certificate

Introduction to Social Media Management
FacebookFeb 2021 - View certificate

Converting Challenges into Opportunities
UC San DiegoMay 2020 
Certified Les Mills Body Pump Instructor
Les MillsFeb 2017
Certified Les Mills Body Balance Instructor
Les MillsDec 2016
Honors & Awards
- Awarded to Morgane BeduBachelor Dissertation: Revenue Management Practices at uncertain times: coping with the Arab Spring Glion Institute of Higher Education Dec 2012 Second best Dissertation of Glion Institute of Higher Education 2012.2 - PublishedMy research paper explores Revenue Management Leaders' perception of demand uncertainty caused by Black Swan events such as the Arab Spring. (Black Swan events are referred by Nicholas Taleb as phenomenon of great magnitude leaving a milestone for the history. Amongst those events, one can outline the impacts of the Internet, 9/11.. and recently the Arab Spring)On a narrower scope, the paper… Show more Second best Dissertation of Glion Institute of Higher Education 2012.2 - PublishedMy research paper explores Revenue Management Leaders' perception of demand uncertainty caused by Black Swan events such as the Arab Spring. (Black Swan events are referred by Nicholas Taleb as phenomenon of great magnitude leaving a milestone for the history. Amongst those events, one can outline the impacts of the Internet, 9/11.. and recently the Arab Spring)On a narrower scope, the paper evaluates how the Arab Spring muddles Revenue Management strategies and what could be done in the future to overcome the nature of uncertainty of those events. This exploratory study reflects the despair caused by the Arab Spring where a need to reinforce Revenue Management strategies is crucial in coping with demand uncertainty.The research includes Revenue Management Leaders' opinion from the industry and provide valuable insights on how Revenue Management strategies were monitored to handle the Arab Spring. Show less
- Awarded to Morgane BeduJames McGuire Business Plan Competition Glion Institute of Higher Education Dec 2012 Laureate competitionWon the James McGuire Business Plan Competition (Group Project) amongst the other groups of the Finance class 2012.2
Languages
- frFrench
- enEnglish
- spSpanish
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