Alessia Del Prete

Experience

• 

  Biblioteca Nazionale Centrale Roma

  Mar 2019 - Jun 2019

  Front and Back Office Supervisor

  • Answered multihline telephone systems to respond to questions, collect messages, and direct callers.• Helped users process special requests and set up or change accounts.• Monitored visitors at front desk, maintaining secure environment for patrons and other staff.

• 

  ALES Arte Lavoro e Servizi S.p.A.

  Jun 2020 - Dec 2020

  Museum Assistance Supervisor

  • Managed and coordinated colleagues by creating daily tasks' planners.• Escalated issues and requests to the general supervisor.• Conducted foreign language tours.• Monitored tour guests' behaviour and enforced site and tour rules.

• 

  Cell and Gene Therapy Catapult

  Mar 2021 - now

  •Seamlessly managed day-to-day PMO operations, optimizing execution.•Innovatively aligned solutions with business objectives for ongoing portfolio enhancement.•Delivered valuable project metrics to business streams, executive, and board meetings, driving strategic decisions and standards •Managed a £7M budget, overseeing labor, materials, and asset expenses with precision, while maintaining strong cash flow coordination and OPEX forecasting.•Led cross-functional collaboration to attain site improvement goals through diverse projects.•Streamlined office operations, enhancing efficiency, and enforced strict health and safety compliance measures to ensure a secure environment. •Successfully delivered and implemented the CMMS system project.•Efficiently allocated site areas to departments in collaboration with the H&S officer, meticulously documenting changes.•Supported Project Managers with vital administrative assistance by maintaining purchase records; oversaw field projects, ensuring engineering design fidelity and strict code compliance. • Provided clerical support to company employees, including copying, admin support and file management.• Managed bookings using Booker software to schedule, cancel and re-arrange meeting rooms arrangements.• Monitored building security, updated logs and issued visitor badges.• Running professional errands.

  • Project Management Officer

    Apr 2023 - now

  • Soft Service Manager

    Jun 2022 - Apr 2023

  • Engineering & Facilities Coordinator

    Aug 2021 - May 2022

  • Receptionist

    Mar 2021 - Jul 2021