Umesh Kadam

Experience

• 

  IBM India Private Limited on Netcconect payroll

  Dec 2010 - Feb 2013

  Change Management Coordinator

  Change Management Roles: • Responsible to notify the RFC to teams to get the approval.• Responsible for Guiding Testing team with the CR process.• Manage and maintaining the resource list for the CR for each system.• Request processing in tool as per impact analysis.• Adding required approvals in remedy as per impact.• Efficiently assessed the priority and impact of all changes for accuracy.• Manage and Maintaining approval list on weekly basis.• Worked effectively with project teams and integrated change management activities into overall project plans. • Ensured correct procedures are followed and changes are accurately recorded scheduled and controlled. • Manage and Maintain the Configuration for the environment components.• Prepared changes for Change Advisory Board (CAB) and participate.• Process and procedure followed for change management as per ITIL guidelines.• Prepare Daily, Weekly and Monthly reports, based on data analysis in Microsoft Excel and PPT for weekly client meeting with PowerPoint.• Knowledge of Remedy tool, AMDOCS CDMB Show less

• 

  IBM india on InfoService payroll

  May 2013 - Jan 2014

  Senior Project Coordinator

  Change Management Roles: • Managing Change Management for UK Account. • Ensuring all changes is managed appropriately. • Review /Asses /evaluate all changes and process it for further action /reject it if any gap found. • Reviewing the CAB bundle and details of each RFC on the bundle prior to each CAB Meeting • Schedule Urgent CAB/ECAB meeting when necessary • Chairs the weekly CAB Authorizing accepting the changes after a CAB or ECAB has taken place• Ensuring Change status, progress and issues of the changes are communicated to the appropriate groups (Management /Client) • Reviewing all implemented changes to ensure that they have met their objectives. Referring back to that any changes have been backed out and failed Managing Post Implementation Reviews (PIRs). • Report Change Management activities to upper management. Responsible for education of the Change Management process. Ensure Configuration management (CI) Process is followed . Ensured that there no rescheduled / Overdue/Unauthorized Changes in account Followed escalation matrix when necessary Daily /Weekly / Monthly ReportingProject manager role-• Managing projects management end to end.• Requirement gathering.• Attending client meetings.• Team managements.• Client calls handling.• Vendor management.• Daily reporting to higher managements.• Project completion within the budget. Show less

• 

  Capita IT Services

  Mar 2014 - Nov 2016

  Change Project Manager

  Change Manager Roles: • Managing Change Management for UK Account. • Ensuring all changes is managed appropriately. • Review /Asses /evaluate all changes and process it for further action /reject it if any gap found. • Reviewing the CAB bundle and details of each RFC on the bundle prior to each CAB Meeting • Schedule Urgent CAB/ECAB meeting when necessary • Chairs the weekly CAB Authorizing accepting the changes after a CAB or ECAB has taken place• Ensuring Change status, progress and issues of the changes are communicated to the appropriate groups (Management /Client) • Reviewing all implemented changes to ensure that they have met their objectives. referring back to that any changes have been backed out and failed Managing Post Implementation Reviews (PIRs). • Report Change Management activities to upper management. Responsible for education of the Change Management process. Ensure Configuration management (CI) Process is followed . Ensured that there no rescheduled / Overdue/Unauthorized Changes in account Followed escalation matrix when necessary Daily /Weekly / Monthly ReportingProject manager role-• Managing projects end to end.• Requirement gathering.• Attending client meetings.• Team managements.• Client calls handling.• Vendor management.• Daily reporting to higher managements.• Project completion within the budget. Show less

• 

  NTT Ltd.

  Jan 2017 - Apr 2021

  Capacity and Availability management specialist

  • Managing the development and use of capacity planning systems including process development and execution.• Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business• Assess existing capacity and develop operational plans with forecasts and trending for future plans• Monitor key manufacturing processes for capacity and demand, identify capacity constraints and provide analysis.• Designed and maintained capacity plan according to current business/project requirements.• Provided assistance to all business capacity issues and resolved it.• Ensured achievement of performance objectives for both services and resources.• Facilitated changes in capacity plan and recommend improvements to all services and resources.• Coordinated with demand and finance management to implement all capacity plans.• Maintained all capacity components and provided required upgrade to processes• Analyze specifications and capacity and undertake appropriate calculations to estimate job requirements • Managing project management, capacity management and planning to execute efficiently and effectively.• Review data and trends and diagnose problems and concerns• Assisting with the diagnosis and resolution of performance and capacity-related incidents and problems with forecasting on utilization• Monitoring threshold levels for various infra areas; servers, Networks, Databases, storage, etc.• Able to multitask in challenging situations and handling big databases for analysis.• Handling Project management activities from requirement gathering till release.Skills/Tools KnowledgeMS Office advance Excel, Budgeting, Vendor management, Client management, Demand management.Tools - BMC Remedy, Splunk, Jira,Tivoli, Netappls, Service Now, Networker, Netgrapher, Riverbed, SAP BI. Show less

• 

  Wipro Limited

  Apr 2021 - now

  Capacity management Lead