Nikki DeMartini

Experience

• 

  Circuit City

  Jul 2007 - Mar 2009

  Customer Service Assistant
• 

  Best Buy

  Jul 2009 - May 2015

  Operations Senior
• 

  USDA

  May 2015 - Feb 2016

  Conservation Assistant
• 

  Pure Water Systems of Nevada

  Feb 2016 - Sept 2019

  Office Manager

  • Drove company financial growth 45% over the course of three years via implementation of efficient sales and procedural strategies• Managed all aspects of accounts receivable and accounts payable • Oversaw employee relations, benefit administration, employee disciplinary action and training, personnel files and payroll processing• Managed schedules and generated workloads of 40+ hours/weekly for several technicians • Organized all office functions and overseeing daily operations • Developed and implemented new policies and procedures• Identified and developed growth strategies• Analyzed and interpreted water chemistry reports to determine filtration solutions in compliance with EPA standards Show less

• 

  Renovate Wallcoverings

  Jan 2018 - now

  Small Business Owner

  • Owner and operator of Renovate Wallcoverings, Northern Nevada's premier wallpaper and luxury fabric source

• 

  Haws

  Sept 2019 - now

  • Created and implemented successful project management system and designed communication protocols to improve the customer experience • Responsible for defining, scheduling, and managing internal process workflow with focus in engineered tempered water safety solutions projects • Managing project execution to ensure adherence to budget, schedule, and scope• Developing project plans for projects including information such as project objectives, information specifications, schedules, funding, and staffing • Monitoring and tracking project milestones and deliverables via project status reports that involve collecting, analyzing, summarizing project information and trends for both internal and external teams • Performing risk assessments to develop effective response strategies• Identifying, reviewing and selecting vendors or consultants to meet project needs• Proactively coordinating changes in project scope by issuing change orders to customers and ensuring appropriate resource planning to accommodate the revised project scope• Reviewing and analyzing customer specifications, sales orders, key engineering drawings, and performance test data • Coordinating relevant quality assurance documentation, internal purchase orders, billing progress, delivery dates, and shipping information• Identifying operational inefficiencies and implementing processes and procedures to increase productivity and eliminate roadblocks• Selected by leadership for CulComm, Haws' peer-ran committee dedicated to improving the employee experience• Successfully managed over 350 projects to date Show less

  • Project Manager - North America, Europe, Middle East & Asia

    Mar 2022 - now

  • Contract Coordinator

    Sept 2019 - Mar 2022