Experience

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  Watson wyatt worldwide

  Oct 2003 - Nov 2006

  Actuarial consultant

  Consultancy, Client relationship management, Pensions valuation and administration

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  Uni.asia life assurance

  Nov 2006 - Feb 2008

  Senior actuarial analyst

  Liability Reserving including Par Bonuses, Solvency Analysis, Surplus Analysis, Prophet maintenance.

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  Prudential assurance malaysia berhad

  Feb 2008 - Aug 2010

  Assistant manager, strategic planning/six sigma

  Strategic planning, Analytics on distribution channel metrics, Lean Six Sigma, Process reengineering

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  Kurnia insurans (malaysia) berhad

  Sept 2010 - May 2012

  Manager, quality systems & methods

  Business Process Management, Customer Complaints Management

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  Msig malaysia

  Jun 2012 - Jan 2016

  Business excellence lead

  Business Process Management, BCM, Customer Journey Mapping

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  Allianz malaysia

  Apr 2016 - Dec 2017

  Project manager program management office

  • Successfully rolled out Allianz Road Rangers (24 Hour Road Assistance Services) project for Allianz General• Project delivery via traditional waterfall and Agile methodologies

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  Amgeneral insurance berhad

  Dec 2017 - Dec 2019

  Risk manager, erm

  • Risk partner for Actuarial, Finance, Investment, PMO, IT functions.• General insurance product and IFRS17 specialist within the Risk function.Oversight on:• Financial Risks (Market volatility, Counterparty Default, Receivables, Liquidity) and Risk Based Capital Management (ICAAP, Risk Appetite Framework, Stress Testing, Asset Liability Management);• Insurance Risks (Pricing, Reserving, Risk Accumulation, Clause management, Marine Open Covers, Reinsurance Adequacy);• Risk controls self assessment (RCSA), KRI monitoring, investment tripwires. Show less

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  Aia malaysia

  Jan 2020 - Dec 2020

  Senior manager, erm

  • Risk partner for Underwriting, Claims, Policy Servicing, Contact Centre, Branch Services, IT Security, BCM functions.• Life insurance product and operations specialist within the Risk function.• Operational Risks (Outsourcing, IT/Cloud technology and cybersecurity risks, Information Security and Data Governance, Project risks, Business Continuity, Disaster Recovery).• Risk controls self assessment (RCSA), KRI setting, loss event management, scenario analysis.

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  At home

  Jan 2021 - Apr 2021

  Coo

  Took a career sabbatical during the Covid pandemic (family reasons).

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  Qbe asia

  May 2023 - now

  • Asia Regional lead in operational and insurance risks, risk controls self assessment (RCSA), transformation / portfolio risk governance, top and emerging risk management, oversight on generative AI risks and opportunities, analytics and data (including data governance and security), IFRS17, business continuity, integrated assurance.• Provide 2nd Line review and consultation on strategic risks, business plan risk attestations, formulation of Risk Appetite Statements (RAS) and Key Risk Indicators (KRI), independent review on actuarial Economic Capital Modelling, stress testing and scenario analysis, reinsurance treaty renewals, outsourcing and third party risk management, technology and cyber risks.• Led the QBE Malaysia Sports and Recreational Club in successfully organizing the post-Covid company teambuilding & gala dinner in Langkawi. Show less

  • Regional Risk Partner

    May 2021 - now

  • Acting Risk partner, QBE Singapore

    May 2023 - Jul 2023