Experience

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  Illinois bell telephone

  Jan 1980 - Jan 1984

  Business service representative

  the worldwide supplier of residential and business telephone communications systems.; Responsible for design of small business systems in the Chicago areaDesign of trunking and circuits such as T1, WATS and Central office servicesBilling and collections of specified territory in greater Chicago area

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  Wisconsin bell telephone

  Jan 1985 - Jan 1990

  Territory account manager

  the worldwide supplier of residential and business telephone communications systems.; Responsible for sales of small business communication products for southern WisconsinAchieved and exceeded targeted revenues to sustain territory accountabilityConsistently performed at 115% of monthly revenue objectivesProactively created and managed self generated leads and sales throughout southern WisconsinExceeded all company expectations for a rural Wisconsin territory

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  Lucent technologies

  Jan 1990 - Jan 1996

  Telecommunications consultant

  AT&T. One of the world's largest telecommunications providers. Designs, develops, and manufactures telecommunications systems, software, and products for business solutions.; Design and Implementation of small to medium size telecommunications systems.Responsible for system design integrityWorked with sales teams and customer to design best in class communications systemsExceeded customer expectations on design and value propositions thru customer team and site assessmentsSingle Point of Contact between the customers and the project implementation team to insure quality and clear communications goals and objectivesCreated, developed and delivered training programs for customer to maintain purchased systems. Weniger anzeigen

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  Avaya inc.

  Jan 2006 - Aug 2010

  Team Leader with management responsibility over large-scale telecommunications projects in a matrix environment serving a world-class base of Fortune 500 companies.Successfully implemented hundreds of medium to large enterprise communications systems across the United StatesManaged cross-functional teams consisting of union laborers, management, and contractors in multiple statesSuccessfully executed up to 15-20 concurrent projects per month of varying complexity and scope Completed projects based on projected timelines and budget guidelines while exceeding customer expectationsImplemented leading-edge technology including VOIP, Call Center technologies, messaging projects as well as Inter Active Voice Response systems. Weniger anzeigen A privately held telecommunications company which specializes in enterprise telephony and call center technology supplying products to over a million companies worldwide including over 90% of the Fortune Five Hundred companies.; Manage Global Large Scale Telephony programs for the world's largest home improvement retailer.Manage cross-functional teams across the organization to effectively implement state of the art telephony systemsDirect implementation of leading edge technologies including VOIP telephony, SIP, Call Center, PBX Consolidation and messaging systemsManage program teams across the United States and Canada with revenues in 2007 in excess of $50M per yearResponsible for the implementation and deployment of new construction site communication systems Created, developed and delivered new programs and rollouts of new technology across US and CanadaDevelop and maintain thorough program documentation to provide consistent process flow and control across the United states and CanadaManage programs to stay within budgeted costs and company revenue recognitionExceeded company target of program team revenues for 2007 of $3.7M by 116%Proactively monitored technology changes to insure integrity of system designs Weniger anzeigen

  • Senior Project Manager

    Jan 1996 - Aug 2010

  • Program Manager

    Jan 2006 - Sept 2009
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  Convergeone

  Aug 2011 - Jul 2023

  Senior project manager

  Project Lead for Global multi-site Complex VOIP infrastructure projects. Enterprise flatten and consolidate. Cloud Services, Sip integration, Contact Center, Messaging and conferencing.