Experience

• 

  Goldsands hotels & resorts ltd.

  Jan 2023 - now

  It manager

  • Managing company’s Datacenter which holds Hosting server (ERP and other web-based software and utility), Mail server, Backup mail server, AD, File & dedicated Database server.• Managing whole IT operating budgets and planning, organizing, and executing all IT functions across multiple locations.• Managing IT purchase & inventory wings, which are independent and serve the whole company efficiently• Consultation, analysis, and reporting regarding the feasibility of technology involvement, and improvement of the company’s current perspective.• IT infrastructure developed - for international chain hotel – Bay Hills Hotel by Best Western Plus.• Successfully deployed & implemented ERP system with secured user privilege and customized report design as per requirement.• Implementation of business process optimization and setting up the IT policies and governance mechanisms.• Maintain and manage Server, Database Update Daily, and monthly system state and shadow backup.• Workstation managed by group policy using Windows Server 2016.• Configured Active Directory, DNS, DHCP, File, Print, and Local web server on the Windows 2016 platform.• Monitor Active Directory management and related services (Group Policy, DNS, DHCP, etc.)• Fault handling of Call Center to maintain network quality by reducing downtime and maintaining accessibility.• Assist in developing all software of the company and Technical Lead of IT Department• Implement LAN/WAN/Internet/Intranet connectivity for remote locations and design systems for those locations to maintain the entire network from a central point.• IVR design and implementation.• Tech-Research, advise and assist in implementing them for the company’s development.• Understand support problems, analyze problem data and determine appropriate solutions.• Assist in the development and enhancement of IT systems.• Conduct IT-related training to new hires, users and technical teams as needed for ERP. Show less