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Annie Vaillancourt

Assistant Manager

533 followers

Blainville, Quebec, Canada

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Timeline
About me
Manager, GRS Plan Sponsor Care Team at Manulife
Education
- Vanier College
  2001 - 2003
  Diploma of College Studies (DEC) Communications
Experience
- McDonald's
  Jul 2001 - Sept 2004
  Assistant Manager
- La maison Simons
  Sept 2004 - Jun 2005
  Retail Associate
- Boston Pizza Restaurants, LP.
  Jun 2005 - Feb 2006
  Dining Room Manager
- Laurentian Bank of Canada
  Mar 2006 - Dec 2007
  Customer Service Representative
- Standard Life Financial, Inc.
  Dec 2007 - Sept 2014
  - Customer Service Consultant
    Dec 2013 - Sept 2014
  - Customer Service Representative
    Dec 2007 - Dec 2013
- Manulife
  Sept 2014 - now
  - Manager, GRS Plan Sponsor Services
    Nov 2022 - now
  - Supervisor, Plan Sponsor Care Team
    Jun 2021 - Jan 2023
  - Solutions Analyst and Scrum Master
    Sept 2020 - Jun 2021
  - Business Analyst
    Feb 2020 - Sept 2020
  - Implementation Manager
    Sept 2014 - Feb 2020
Licenses & Certifications
- Leading Remote Projects and Virtual Teams
  LinkedIn
  Apr 2021
  View certificate
- Collaboration Principles and Process
  LinkedIn
  Sept 2022
  View certificate
- Certified Product Manager
  ICAgile
  Nov 2020
- Project Management Professional (PMP)
  Project Management Institute
  Jul 2021
- Certified Scrum Master (CSM)
  Scrum Alliance
  Aug 2020
  View certificate
- Lean Six Sigma Black Belt (ICBB)
  Certification Planner, LLC
  May 2022
- How to Be a Positive Leader (Blinkist Summary)
  LinkedIn
  Jun 2021
  View certificate
- Powerful Prioritization with the 80/20 Rule
  LinkedIn
  Oct 2021
  View certificate
- How to Support Your Employees' Well-Being
  LinkedIn
  Nov 2021
  View certificate
- Certified SAFe® 5 Agilist
  Scaled Agile, Inc.
  Mar 2021
  View certificate

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