Geraldo Matonti

Experience

• 

  Banco Galicia

  Oct 1996 - Aug 1998

  Asistente de sistemas

  My job description included the following tasks:- IT support to users for Topaz, Microsoft office tools and network- Run batch jobs to consolidate bank operations and review the resultant balances and reports.- create accounting entries in Topaz to correct balances as required.- Responsible of creating SWIFT messages for international transfers.- SCO Unix administrator

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  Philip Morris International

  Aug 1998 - Aug 2008

  Responsible of the maintenance of the company's network and servers and advise/execute on sizing the IS infrastructure to support the company's requirements.I was also responsible of:- MS Exchange server Administration of local hub in a network with over than 200.000 mailboxes.- Windows network administration (NT / 2000 /2003)- Netware administration- SQL Server administrator (DBA)- User support (over 100 local users)- User training- Intranet webmaster (IIS / teamweaver)- development of marketing campaigns applications (Marlboro campaigns) Show less

  • Planning and Production control Analyst

    Feb 2007 - Aug 2008

  • Technology Analyst

    Aug 1998 - Jan 2007
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  ST Consultores

  Sept 2008 - Nov 2008

  Functional Analyst - SGM UTE
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  Tata Consultancy Services

  Nov 2008 - now

  • Responsible for management and development of operations to accomplish all the targets covering business, services, and delivery.• As part of the Global Delivery Model, work and coordinate with other delivery centers for reaching optimized and efficient operations.• Responsible for oversight and monitoring of operations to meet all stakeholders’ expectations (internal and external) and financial parameters (billing, utilization, margins, etc.) for all client projects being delivered from Latam.• Monitoring and support of all delivery teams and support groups to ensure the quality of the operations, and to meet and improve maturity and alignment with corporate standards.• Responsible for a budget of USD 3MM yearly. Show less I was responsible of leading the onsite team assigned to the maintenance of Bancolombia's Electronic Channels applications (ATM, Voice Response, Point of sales and Credit cards). My main responsibility was to manage Customer Relations, capturing the customer requirements, leading their implementation and providing periodical reports to the customer.My project team was distributed in multiple sites (Colombia, Uruguay and India).I was also the point of contact between Bancolombia and the Software factory based in Uruguay for the PAC (point of sales) and Banca Electronica Online (website) applications, being responsible of meeting with Bancolombia Analysts to capture requirements and transmitting them to the uruguayan based team, and reporting the progress of the projects to Bancolombia analysts. Show less

  • Delivery Manager

    Mar 2018 - now

  • Project Manager

    Nov 2008 - now

  • Project Leader - Uruguay based AMEX WWCAS / CRPS portfolios

    Sept 2012 - Apr 2015

  • On-site Coordinator and Project Leader / Production Support

    Jun 2009 - Dec 2009

  • On-site Coordinator and Project Leader - Bancolombia Electronic Channels

    Mar 2009 - Dec 2009

  • Team Member - Bancolombia Software Factory transition

    Nov 2008 - Feb 2009
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  American Express

  Apr 2010 - Apr 2015

  Business System Analyst (Contractor)

  Business System Analyst and Project Manager for WWCAS Links.Project manager for end to end projects with strong financial focus. Had delivered projects of different sizes without budget variances. Had managed global projects with distributed teams, and using different languages (English, Portuguese and Spanish).Responsible for SDLC process and deliverables ensuring compliance to SDLC / SOX standards, processes and practices.

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  American Express Global Business Travel

  Apr 2015 - Mar 2016

  Project Manager (contractor)

  Project manager in charge of new initiatives and maintenance projects for American Express Global Business Travel and voice response platform.

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  American Express

  Mar 2016 - Jul 2017

  Project manager GCST LAC (contractor)

  Project manager assigned to new initiatives and maintenance projects for American Express GCST LAC portfolio in Brazil market.