Benedict Nwokocha

Experience

• 

  Guaranty Trust Bank

  Jan 2012 - Oct 2024

  Business Process Reenginerring and Business Development Officer

  • Participated in the bank-wide project upgrade of the core banking application (Project HEART) in 2015 • Participated in the review and update of the bank’s continuity plan and worked with other stakeholders to achieve the bank ISO 29001 certification in 2015• Participated in project implementation and documentation of user’s role for CALYPSO Treasury Software to facilitate straight through trading activities and blotter generation• Participated in the bank wide SON Audit recertification exercise year-on-year from 2014-2016• Participated in developing a framework and providing project management support for Biometric Enrolment of GTBANK Customers• Designed several high-level processes to align departmental activities with global best practice and leveraging straight through processes within Nigerian and foreign banks where necessary• Developed Standard Operation Procedures and policy documents for several business units including Agency Banking, E-payment, Contact Centre, Credit Management• Used the concept of Application Programme Interface (API) to facilitate data exchange between the bank and key organizations like Mediterranean Shipping Company, Nigeria Ports Authority, Seplat Logistics, etc. Show less

• 

  Guaranty Trust Bank Limited

  Oct 2016 - Oct 2024

  • Managing existing bank clientele relationships ranging from high network individuals to large commercial companies with over N12BN turnover (Sahel Consulting and Sahel Capital- a private equity firm worth over $10mm, Hygeia HMO with over 1500 partnering agencies including Lagoon Hospitals, Devonsley group worth over N30BN ,100 Kobo Logistics, T & K Investment Company with mining interest in Nigeria etc.) ensuring excellent customer service, customized banking solutions, and increased business transactions for the bank• Growing portfolio profitability by over N500MM through On-boarding of corporate and commercial company type client, availment of specific risk asset products, excellent customer relationship, strong partnership, and collaboration network• Significantly contributing to improving the team’s bottom line. I am a key participant in achieving over 200% of our profitability target for FY 2020,2019 and other KPIs.• Identifying, initiating, monitoring, and managing new relationships with promising prospective customers by introducing a wide range of products to meet their need.• Developing and maintaining very strong relationships with key decision makers with corresponding impacts on the team's bottom-line• Providing market intelligence and feedback to the product development and technology team for design of products that addresses clients’ needs.• Actively participating in product features development and enhancement of existing account type for the newly created business banking division Show less

  • Relationship Manager

    Sept 2017 - Oct 2024

  • Business Development Manager

    Oct 2016 - Oct 2024
• 

  Union Bank of Nigeria PLC

  Sept 2023 - now

  Branch Manager

  Experienced business and product development professional with over 10 years in banking operations, technical support, and portfolio management. Proven track record in managing high-value commercial clients, driving profitability, and leading strategic initiatives. Adept at delivering innovative solutions and fostering strong client relationships with skills/competencies across Portfolio & Relationship Management, Data Analysis & Financial Modelling, Leadership & Team Collaboration, Process Re-engineering & Optimization. Show less