Suzette Krebs

Experience

• 

  Beaumont Health

  Dec 2000 - Mar 2023

  I was a part of creating, developing, and executing the new position that was created in collaboration with Care Management and Surgical Services. • Under general direction, integrates cost, quality, and utilization to facilitate the admission, continued stay, and discharge of the patient. • Reviews and evaluates the appropriateness of admission or continued stay based on medical necessity. • The overall goal is to enhance the quality of patient care and engagement, to promote continuity of care and cost effectiveness through the integration and functions of utilization management, care coordination, discharge planning, and appropriate care transitions.• Accountability for the care coordination and discharge planning of all hospitalized patients. • Acting as the lead for the team members in the day-to-day operations of the department. Show less Coordinates the care for a group of patients as it relates to disease management, resource utilization, access, discharge planning, quality, service, and efficiency across the continuum. This is an interventional role maintaining a patient-centered focus.• Responsible for a managing caseload of patients that includes facilitating care during stay, planning and expediting plans for safe and effective discharge. • Works together with the Alternate Site Coordinator with handoffs for alternative placement while maintaining coordination of case. • Coordinates care by considering all patient needs.• Uses Interqual criteria and works collaboratively with Utilization Management Coordinators to obtain authorization for care and maximize reimbursement.• Determines and assures appropriate status and level of care. • Uses defined resources to guide decisions including Medical Director Care Management, Physician Advisors, and Management staff. • Uses critical thinking and effective judgment skills to determine alternative courses of care.• Judiciously uses tools designed to expedite care while being cost-effective.• Tools include cost transfer, medication assistance, cab vouchers, etc.• Initiates notification and communication to patients/families as issues of lack of coverage for services arise. This includes services during the stay and post-hospital stay.• Conveys information completely and timely.• Effectively interacts with others.• Delivers excellent customer service by exhibiting the Beaumont Health Standards.• Assists individuals in a manner that takes into account their special needs and age-related needs.• Demonstrates and is observed to possess knowledge and ability to provide a safe environment of care and recognize safety risk considerations for each age group served.• Demonstrates knowledge, and understanding and embraces cultural traditions and lore of the community served. Show less Registered Nurse Case Manager-• Perform case management duties that include implementing and overseeing the plan of care for patients in the home. • Provide nursing services to adult homebound patients utilizing a wide variety of medical-surgical nursing skills.• Communication with physicians, interdisciplinary home health team members, and community resources to ensure the optimal patient outcome.• Educate patients and families on the skills necessary to manage chronic or acute illness in the home environment.• Provide supervision of ancillary staff.• Serve as preceptor for newly hired staff and MSU, U of M, and Madonna University students completing BSN programs.• Perform clinical audit reviews.• Recognized for the Daisy award for excellent patient care in the home care field by Beaumont Hospital.Beaumont Hospital- Royal Oak, MichiganRegistered Nurse, December 1998-2000• Utilized the nursing process to provide care to patients with cardiovascular, and post-surgical needs.• Under general supervision and following hospital policy and procedure, provides professional nursing care to patients.• Assesses patient care needs, plans and implements nursing care procedures evaluates patient progress, and modifies care plan as necessary.• Provides teaching to patients and their families.• Directs the work of nursing support staff through the use of appropriate delegation and supervision skills. Show less

  • Lead Care Coordinator, Registered Nurse

    Aug 2021 - Mar 2023

  • Register Nurse Care Coordinator

    Jan 2017 - Aug 2021

  • Registered Nurse Case Manager

    Dec 2000 - Jan 2017
• 

  Ascension

  Mar 2023 - Oct 2024

  Manager of Care Management
• 

  Henry Ford Health

  Oct 2024 - now

  Manager of Case Management

  I'm excited to join the Henry Ford Health Family today!