
Muhammad Farhan
Customer Service Specialist

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About me
Manager Credit Control DHL Global Forwarding
Education

Edexcel
2012 -Certificate Leadership and Strategy Management
Heriot-Watt University
2012 -Bachelor's degree Accounting and Finance
Anglia Ruskin University
2013 -Master of Business Administration (MBA) Finance and Financial Management Services
Experience

Sainsbury's
Jan 2007 - Jan 2012Customer Service SpecialistSainsbury's, London,United Kingdom. November 2007 to December 2012 Customer Sales Advisor • Managing stock control and pricing, • Attaining sales targets and maximizing profitability, • Planning, • Budget management, • Keep business and statistical records, • Marketing and promoting the business, • Resolving customer complaints and queries, • Setup promotional displays and materials, and • Make sure that the business is in compliance with safety and health regulations. Show less

Siemens
Jan 2014 - Feb 2019Senior Commercial OfficerSiemen's Pakistan,Karachi,Pakistan Senior Commercial Officer • Overseeing all aspects of financial control in Commercial Sales. • Providing financial, commercial and strategic support to the business. • Producing monthly management accounts, budgets, forecast & VAT returns. • Presenting monthly results, forecast variances and ad-hoc analysis. • Involved in Business Panning, P&L, Balance Sheet & Liquidity Planning. • Overseeing internal financial controls. • Producing meaningful commentary and analysis of financial data. • Preparation and reporting of income and expense forecast to senior management. • Developing, managing and motivating a team of finance professionals. Show less

Schneider Electric Industrial Services
Feb 2019 - Jan 2024Credit Controller Schneider ElectricCredit Controller

DHL Global Forwarding
Jan 2024 - nowManager Credit Control
Licenses & Certifications

Leadership & Strategic Management
Edexcel
Languages
- enEnglish
- urUrdu
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