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Brandon R.

Brandon R.

Courtesy Clerk

Followers of Brandon R.78 followers
location of Brandon R.Chandler, Arizona, United States

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  • Timeline

  • About me

    Workforce Management Resource Analyst

  • Education

    • Hamilton High School

      2008 - 2012
      High School Cinematography and Film/Video Production

      Took T.V. production years 1 and 2 and excelled at video production and editing.Experience with Canon DSLRs, Flip camcorders, Sony point and shoots, and Apple iPhones.Frequent editing with iMovie and Adobe programs such as Premiere Elements & Pro (CS5 &CS6), Photoshop (CS5& CS6), and Lightroom 5.7.

    • Maricopa Community Colleges

      2017 - 2022
      Associate of Science - AS Computer Science

      Associates in Science with Highest Distinction, 3.92 GPA.

  • Experience

    • Fry's Food and Drug

      Jul 2011 - Jan 2015
      Courtesy Clerk

      Bag groceries, help customers, and retrieve carts from outside.

    • Safelite AutoGlass

      Jun 2014 - Jul 2019

      Take insurance claims for auto glass damage and assist customers with their inquiries.

      • Workforce Management Analyst

        Jul 2017 - Jul 2019

      • Customer Service Representative

        Jun 2014 - Jul 2017

    • Pearson

      Jul 2019 - Jul 2022
      Workforce Management Analyst

    • Blue Cross Blue Shield of Arizona

      Jul 2022 - now
      WFM Resource Management Analyst

  • Licenses & Certifications

    • WFM - Expert Communication Skills Mastery Certificate

      Call Center School
      Jan 2022

    • WFM - Forecasting Mastery Certificate

      Call Center School
      Jan 2022

    • The Power Of One Mastery Certficate

      Call Center School
      Dec 2021

    • Contact Center Basics Mastery Certificate

      Call Center School
      Nov 2021