Karyn Tegtmeier

Experience

• 

  Defense Logistics Agency

  Jan 1985 - Jan 1998

  Defense Contract Management Command, Maryland, USA Quality Assurance Specialist (GS-1910-13) Manager - Technical Assessment Group (Subject Matter Expert – Quality Assurance/Systems and Software Engineering), SCE Lead Evaluator (CMM)Managed and monitored engineering and quality assurance personnel located at several contractor facilities throughout the eastern half of the United States. Reviewed contractual requirements. Ensured that these personnel received appropriate training and tools to perform their activities at these locations. Developed portions of the DCMC Unit Self Assessment (USA) Reports which was based upon Malcolm Baldridge Award criteria and DCMC Process Improvement Measurement KPIs. Show less Defense Contract Management Command, Maryland, USA - Software Engineering Institute (SEI) Resident Affiliate representing DLA within the Process Program at Carnegie Melon University, SCE Lead Evaluator (CMM)While there, I worked to develop the SCE Lead Evaluator program for CMM appraisal and the book "Software Capability Evaluation V3.0 Team Member's Handbook" – which was used internally within the SEI. I represented the SEI as their Technical Expert for the SCE Lead Evaluator program at the Tri-Services Consortium (US Air Force, US Army, and US Navy) for Software Process Capability Evaluation Reuse and also the establishment of an SCE Data repository. I represented both the SEI and DCMC as a member of the Department of Defense (DOD)'s Software Management Review Council (SMRC) Process Action Team (PAT) for Software Process Capability Evaluation Reuse in Supplier Selections. Performed Software Capability Evaluations (SCE) for DoD and also for Computer Science Corporation Show less Defense Contract Management Command (DCMCO), Maryland, USA - Quality Assurance Specialist (GS-1910-12/13) Manager in the Technical Assessment Group (Subject Matter Expert - Systems and Software Engineering), SCE Team Leader (CMM) Participated as a member of the Source Selection Evaluation Board and as Future Performance Team Leader for the billion dollar Standard Procurement System (SPS) Electronic Commerce / Electronic Data Interchange procurement. Developed portions of the Request For Proposal (RFP), Source Selection Plan, Source Selection Evaluation Plan, Commerce Business Daily Announcement, responses to submitted proposals, etc. Developed and led the Risk Management Assessment. Defined the Scope of the CMM appraisal. As the SCE Team Leader, I selected, trained and led the SCE appraisal at multiple contractor locations throughout the United States and Canada. [TOP Secret SCI Clearance] Show less Defense Contract Management Command Area Office (DCMAO) , San Diego, California - Quality Assurance Specialist (GS-1910-11) Technical Assessment Group member, San Diego County Federal EEO Woman's Program Chairman Performed QA Process Reviews and Product Audits, ISO and Military Standard Audits, etc. for programs such as Cruise Missile, F16, Apache Helicopter, Sincgars Radio, etc. focused on Requirements Management and Traceability, Calibration, Electrostatic Discharge (ESD), Engineering Drawing Control, explosive safety, configuration management, contractor supplier management, system and integration testing, etc. Participated in Material Review Boards and Configuration Control Boards (CCB).Performed Ammunitions and Explosives Safety Inspection of bunkers containing Cruise Missile Warheads Lead the Mil-Q Compliance Appraisal at Rohr in San Diego following the Space Shuttle disaster. Developed a Should Cost Estimation Tool for the US Air Force. Show less

  • Quality Assurance Specialist (GS-1910-13)

    Jan 1997 - Jan 1998

  • Quality Assurance Specialist (GS-1910-13)

    Jan 1996 - Jan 1997

  • Quality Assurance Specialist (GS-1910-12/13)

    Jan 1993 - Jan 1996

  • Quality Assurance Specialist (GS-1910-11)

    Jan 1985 - Jan 1993
• 

  Software Engineering Institute

  Jan 1996 - Jan 1997

  Resident Affiliate

  I represented the Defense Logistics Agency (DLA) Defense Contracts Management Command (DCMC) for one year as a Resident Affiliate. I wrote a book. I had the opportunity to represent the SEI at the Tri-Lateral Services meeting explaining how to perform Software Capability Evaluations based upon the CMM model. It was a wonderful time. I learned a lot about Software and Systems Engineering. This has served me very well over the last several years.

• 

  Institute of Software Process Improvement (ISPI)

  Jan 1998 - Jan 1999

  Senior Consultant

  Senior Consultant, Senior Instructor, SCE Lead Evaluator (CMM)Provided process improvement consulting, coaching, and CMM appraisal services at various federal agencies and commercial organization sites including Federal Aviation Administration (FAA), Internal Revenue Service (IRS), US Air Force at the Pentagon, EDS, CSC, SAIC, etc. Developed and taught Intro to CMM courses, subcontract management, and other system and software engineering process area trainings.

• 

  Computer Science Corporation

  Jan 1998 - Jan 1999

  QA Director

  I worked as Quality Assurance Director for the IRS Modernization Project for Computer Sciences Corporation. I managed a number of CSC Quality Assurance personnel. We were tasked with verifying products and processes developed by the Internal Revenue Service.

• 

  Computer Sciences Corporation

  Jan 1999 - Jan 1999

  Director of Quality Assurance

  [Contract] Director of Quality Assurance - Internal Revenue Service (IRS) PRIME Modernization Program, CMM SCE Lead Evaluator Developed a CMM compliant Quality Assurance program for the CSC IRS Modernization Program. Managed the activities of 4 Project QA Managers. As CSC QA Director, I participated in the US Internal Revenue Service (IRS) Process Action Team to develop a CMM compliant QA program in the IRS. Reviewed IRS QA process documentation. Provided process improvement consulting and coaching services. Developed the Performance Measurement Plan (PeMP) for CSC IRS Prime.Developed and presented Introduction to CMM training, various process area trainings, and led CMM SCE appraisals throughout CSC Show less

• 

  Pragma Systems Corporation

  Jan 2000 - Jan 2000

  Software Process Improvement Manager / Customer Liaison

  Software Process Improvement (SPI) Manager, Customer Liaison & After Sales Marketing Manager, processMax Instructor & Web Page Developer/Tester, CMM SCE Lead EvaluatorEnsured that the product "processMax" (a web-based project management system) was compliant with CMM Maturity Levels 2 & 3. Developed and implemented the After Sales Marketing Plan and contract license database to ensure that customers renewed their processMax maintenance license agreements. Developed, and taught training courses for the processMax 2 and processMax 3 products at various customer sites. Performed several Software Capability Evaluations (SCE) for customer software development activities that were using processMax products Show less

• 

  Thomson SA / TTE Germany GmbH

  Aug 2000 - Feb 2006

  Software Process Improvement Manager / Organization QA Manager

  Project Manager for the IMPRESS Process Improvement Project. Chairman of the Software/Systems Engineering Process Group (SEPG), Achieved CMM ML 3 process compliance within a 3 year time frame, and then transitioned to CMMI ML3. As a result, Thomson high-end television product quality increased substantially, and was recognized by Stiftung Warrentest in Germany as "Best in Class." Performed Project management activities, Led Post Project Reviews, Defect Causal Analysis Meetings, and internal CMM /CMMI based appraisals. Developed and implemented a CMM/CMMI compliant Quality Assurance Program for CSD and its projects. Developed and presented training presentations. Created a Process Improvement newsletter, etc. Developed and managed Program and Project Web Pages, and On-line databases. Show less

• 

  KT BITS - Business and IT Solutions

  Feb 2005 - Jul 2009

  Manager / Senior Consultant / Instructor

  In 1995 I started my own company to provide consulting, coaching, and training to organizations interested in initiating process improvement initiatives. I started KT BITS - Business and IT Solutions in 2006. There were three divisions. KT BITS provided consultancy services, systems and software engineering training courses, and the development and sale of high-end servers. As a Consultant I have worked on various contracts including: - National Health Service - NHS Choices www.nhs.uk London, England - Amadeus - Antwerp, Belgium & Bad Homburg, Germany - Bosch Engineering GmbH, Abstadt, Germany More information is provided in the sections shown below Show less

• 

  Bosch Engineering GmbH

  Jan 2006 - Jan 2007

  Senior Consultant Quality Assurance / Process Improvement (KT-BITS Consulting}

  [Contract] As Senior Consultant, I provided consulting and coaching services. Provided training to other consultants in Process improvement and CMMI. Performed CMMI GAP Analysis. Developed and taught training course on topics such as Lean Software Development, Strategic Management, statistical process control (SPC) techniques, Requirements Management, CMMI, Risk Management, etc.

• 

  Amadeus

  May 2007 - May 2008

  Program Coordinator: CMMI (KT-BITS Consulting}

  [Contract] Provided Consulting and Coaching services. Developed Process Improvement Plan. Performed GAP Analysis [CMMI V1.2]. Identified Action Items, and developed Action Plans. Established the Engineering Process Group (EPG). Developed Process Asset Library and Measurement repository. Developed CMMI Website. Developed and implemented Peer Review process. Developed and provided CMMI trainings and overview. Developed various measurements. Participated in corporate CMMI Line Coordinator´s meeting, and as a member of Corporate EPG technical working groups. Completed Six Sigma Green and Yellow Belt training Show less

• 

  NHS Choices

  Jun 2008 - Dec 2008

  Senior Process Manager (KT-BITS Consulting}

  [Contract] I put in place various aspects of ITIL and CMMI for Services as part of the process improvement initiative. This included developing internal webpages for the process improvement project.

• 

  U.S. Department of Commerce

  Aug 2009 - Jul 2010

  Contracting Officer Technical Representative

  I served as a Decennial Specialist (GM-0301-13) and In-plant Contract Officer Technical Representative (COTR) within the Decennial Response Integration System (DRIS) Program Management Office (PMO). I monitored contractor activities involved with the development of processes and training, roll out and operation of complex equipment (Scanners, Sorters, Shredders, Document Readers, etc.) at the secure Baltimore Paper Data Capture Center (PDCC). The PDCC processed approximately 40% of the 2010 US Census paper forms which contain data on over 330 million people in the United States. This data was handled under Title 13 security requirements. I identified risks, problems, potential security issues, management and employee issues, etc. that could impact processing of the forms, and the quality of the electronic data captured. I reviewed throughput metrics, quality metrics, equipment maintenance logs, and developed daily reports. I reviewed training materials, procedures, and policies developed by the contractor. I participated in Program Management Reviews, attended Cost reviews, and participated in various PDCC IPTs. When suspicious letters or packages arrived I ensured that they were handled in accordance with security requirements. Show less

• 

  Defense Contract Management Agency (DCMA)

  Jul 2010 - Aug 2019

  Supervisor Quality Assurance

  I managed a quality assurance program for the DCMA Stockton WLQC branch. I supervised a team of 10 - 11 Quality Assurance Specialists stationed throughout Northern California. I ensured that my team had the tools, trainings, certifications, and equipment that they needed to perform their jobs. I traveled to various locations and reviewed the activities of my team. I also held monthly team meetings at which we discussed policies, QA instructions, and issues/risks that were identified at Contractor locations. These meetings also provided an opportunity to provide training on various topics. As part of my job, I develop reports and reviewed / analyzed various metrics. Show less

• 

  Self

  Aug 2019 - now

  Retired