Surendhar Gunasekar

Experience

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  HCL BPO

  Apr 2008 - Apr 2009

  Customer Support Executive

  1. Oral and verbal communication to client inline with their required information from the shared doc2. data metrics analysis3. executing the allocated service request alon with the team4. paving the call bridge between client and project team

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  KPIT Technologies Ltd

  Sept 2011 - Feb 2020

  As Business Partner HR for a Core Engineering Solution in Product & Platform Business Vertical Units comprises 1500 employees across geographies (EU, NA, and APAC). Work with leaders on strategic salary guidelines, finalize annual C&B cost, overheads budget plan & pyramid optimization. Work with leaders in transforming grade based to role based organization leading a sustainable growth in the market. Consults with Delivery to rationalize onsite compensation in line with various range of prevailing wage at onsite. Provides annual performance management guidance to leadership & line management focusing onsite & offshore. Focus on enhancing employee engagement and overall employee satisfaction by building trust & transparency. Review, analyze employee turnover data and derive appropriate interventions to curb attrition. Assists & guide international employees with expatriate assignments and related HR matters. Talent Management Strategy for baby boomers generation and building X, Y collaborative work environment. Driving PMS for complete resource strength and handling grievance on a timely basis. Plan and progress the succession planning at every level to improve rotation and efficiency. Contributes through HR interventions to achieve better topline and bottom line with consistent CSAT and NPS score. Work with internal HR sub functions to track & close employee hygiene factors. Analyze, Prepare & Present HR Dashboard to senior/apex leadership team. Show less 1. Employee Partner ( Business Unit HR )1. Build engagement with employee connect activities as Business Unit HR of 500 employees with niche skill sets.2. Handling grievances on compensation concern, work challenges, career counseling and conflict management with team & cross functions, people program and reward management.3. Having handling Post appraisal bonus, salary hike related issues along with general compensation queries.4. Planning, organizing and driving skip level meeting, Delivery unit conclave, employee catalyst outing on quarterly basis, retention & retrenchment and exit interview.5. Driving orientations such as new joiner onboarding induction, appraisal orientation and on new initiatives. 6. Monitoring employee’s career progression, aspiration on fulfilling, training and job rotation.7. Captive, Deputation, Ex-gratia, client reward and other allowance process for every monthly payroll.8. Hands on operational efficiency in all HR workflow systems.9. Being playing an additional responsibility in coordinating corporate HR (C&B) team on driving the Annual & Confirmation appraisal process and compensation revision letter release for across the eligible head counts nearly 65000 employees from all the entities, core software and B-serve yearly basis. 10. Taking care HR hygiene factors of SSD, TMS, EMS, CVCS, ESS, Back ground verification, Appraisal and etc.11. Effective communication to employees, managers and leadership group facilitating, coordinating with ISG for onsite salary fitment as per LCA in H1B, L1B and WP across the continents APAC, Europe, US and handling the onsite compensation issues as well.12. Holding an additional responsibility of handling appraisal process for business delivery units.13. Associate with HR Business Partner and Operations Leaders for the two Super Delivery Units comprising of 2400 employees and preparing monthly MIS dash board Show less

  • Senior Executive-Business Partner (HR)

    Jul 2016 - Feb 2020

  • Executive Human Resources

    Sept 2011 - Feb 2020
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  L&T Technology Services Ltd

  Jun 2014 - Apr 2016

  Human Resources Business Partner

  As Business Partner HR for a Core Engineering Design & Detailing Business Vertical Units comprises 1200 employees across geographies (APAC, MEA, USA) of resources and Location HR for Business Enabling Functions. Drives performance appraisal process and identify talents for promotion, lateral movement, relocation of surplus resources enabling resource redeployment for optimizing resource utilization. Support management in identifying successors and develops leadership development programs through Thomas Profiling and HJA creating individual development plans and career progression. Identified business & organizational needs, propose solutions aimed at enhancing team and individual development. Provide support to account in manpower planning and creating organizational design to create performance driven culture. Act on Employee satisfaction Survey results, drive changes in order to control attrition and improving employee satisfaction. Act as first contact for the delivery management and employees of the account in HR related matters. Ensure knowledge transfer of the HR related topics to the Delivery Heads, Account Managers/Team Leads within the account. Develop relationship with internal clients, seeking to diagnose organizational needs of the assigned contracts / account. Liaise with managers to resolve employee relations issues and provide advice on employee code issues. Investigate & analyze training needs within the account, ensure execution of the training plans. Coordinate with recruitment process for best talent selection, meeting market/organizational comp parity. Organize Town Hall Meetings, Team Outings and Orientation programs for various organization initiatives.Additional Responsibilities: Location SPOC for employee engagement, CSR activities. Vice President Education – Toastmaster International Club. Certified Soft Skill Trainer by Dale Carnegie Training Organization. Show less

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  Viacom18 Media Private Limited

  Feb 2020 - Feb 2025

  Assistant Manager

  Business Partner HR

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  Zee Entertainment Enterprises Limited

  Dec 2023 - Feb 2025

  Human Resources Manager

  Human Resources Business Partner

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  Indra Jyothi Foundation

  Feb 2025 - now

  Executive Director

  Create Strategies, Implement and drive programs for Rural Skill Development, Educate environmental change initiatives, Adaptive Growth Initiatives and Sustainability