Brittany Tekmar

Experience

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  IHeartRadio

  Mar 2011 - Dec 2012

  Brand Ambassador

  • Represented the brand at major events, acting as a liaison between artists, vendors, and event coordinators.• Managed event logistics, ensuring smooth operations and fostering positive brand engagement across all stakeholders.• Led artist registration, client inquiries, and vendor setup for large-scale events such as KIIS FM’s Wango Tango, Jingle Ball, and Coachella.

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  ANGL

  Jun 2012 - Jul 2014

  Sales Associate

  • Worked with a diverse client base in a fast-paced climate.• Designed and maintained store marketing displays to ensure company visual standards.

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  True Religion Brand Jeans

  Jul 2014 - Mar 2015

  Assistant Manager

  • Promoted from Sales Associate to Assistant Manager within three months due to exceptional client sales performance and high customer satisfaction.• Produced weekly, monthly, and yearly reports to track store performance and financial goals.• Managed the training and development of associates, ensuring strong team performance and customer satisfaction.• Analyzed sales trends and implemented strategies to meet revenue targets, contributing to store growth.• Supervised store operations, ensuring smooth daily management and optimal customer experience. Show less

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  Abbyson

  Mar 2015 - Feb 2017

  Merchandising & Sales Associate

  • Prepared sales presentations and created marketing campaigns for clients.• Developed sales reports, monthly projections and goals, and maintained documentation for company-wide projects.• Traveled to trade shows and effectively represented the company to potential buyers.• Created and upheld an online environment that adhered to company standards.

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  MediaLink

  May 2017 - Aug 2018

  Operations Coordinator & Administrative Assistant

  •Provided executive-level administrative support, including calendar management, correspondence, and travel coordination.•Supported senior leadership during industry events (i.e CES & Cannes Lions), managing outreach, client biographies, and logistics for high-profile engagements.•Managed operational budgets, ensuring efficient project delivery and alignment with organizational goals.•Contributed to the development of a talent pipeline by recruiting and mentoring interns.

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  Toasted Bun

  Aug 2018 - Jan 2020

  Front of the House Manager & Social Media Manager

  • Trained new & current employees on proper customer service practices and policies.• Responded efficiently & accurately to customer complaints. • Estimated future needs for goods, kitchen utensils, & cleaning products. • Recommended ways to reach a broader audience (e.g. discounts & social media). • Coordinated daily Front of the House & Back of the House Operations. • Delivered superior service & maximize customer satisfaction.• Planned, implemented, and curated content to engage customers and increase brand awareness. • Oversaw and managed daily interaction with customers and/or influencers to maintain relationships and marketing strategies. Show less

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  Nordstrom

  Dec 2019 - Dec 2022

  Customer Service / Client Development & Studio Services Assistant Manager

  • Supported high-level executives and clients with personalized shopping experiences, showcasing meticulous attention to detail.• Coordinated logistics for VIP events and client appointments, ensuring smooth and professional interactions.• Implemented customer service initiatives that resulted in a 15% increase in satisfaction ratings, thereby enhancing client loyalty.• Trained and mentored a team of junior associates, improving overall team efficiency and performance.

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  Taisho Group

  Aug 2021 - Jan 2025

  VIP Concierge

  • Supported top executives and high-profile clients, ensuring seamless and exceptional client experience.• Orchestrated VIP client events by managing logistics, coordinating with vendors, and troubleshooting to ensure flawless execution.• Collaborated cross-functionally with internal teams, to ensure client needs were met with precision and efficiency.• Monitored and documented VIP satisfaction metrics to guide continuous improvement initiatives.• Participated in weekly Manager Meetings across three locations, reporting directly to restaurant partners and cultivating strong relationships with key stakeholders. Show less

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  Self-employed

  Apr 2022 - now

  Certified Pilates Instructor

  •Lead individual and group Pilates classes, focusing on proper technique, alignment, and injury prevention.•Design and deliver customized Pilates sessions tailored to clients' fitness levels and personal goals.•Provide hands-on adjustments and verbal cues to ensure correct form and alignment.•Foster a positive and inclusive environment where clients feel motivated and supported.•Educate clients about Pilates principles, benefits, and modifications for injury prevention.•Maintain a high level of professionalism, punctuality, and customer service.•Track client progress and provide feedback to help them achieve their fitness goals.•Stay current on Pilates techniques, trends, and continuing education to ensure high-quality instruction. Show less

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  MOTIVATE STUDIOS

  Mar 2023 - now

  Certified Lagree Fitness Instructor

  • Build rapport and maintain ongoing client relationships, enhancing customer loyalty and retention through personalized services.• Promote studio offerings and organized events, contributing to increased brand awareness and client engagement.• Effectively lead and manage group dynamics while maintaining the highest level of customer service and attention.