Experience

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  Rihiveli beach resort - hpl hotels & resorts

  Mar 2001 - Feb 2008

  Hotel general manager

  ▪ Acknowledged for extraordinary response to the December 2004 Tsunami disaster.▪ Closed the resort for three months and directed maintenance and repairs for re-opening. Supervised the full hotel renovation and refurbishments in 2006 of 48 rooms and staff facilities.▪ Led construction of new staff accommodations, staff kitchen, two luxury rooms, one villa, and new spa and sports centre on a 60-day timeline. ▪ Recognized as the most profitable HPL property with gross profits from 52% to 66%. Show less

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  Hard rock hotel penang - hpl hotels & resorts

  Mar 2008 - Mar 2010

  Hotel director of operations|pre opening|operation manual

  ▪ Collaborated on project management and operations planning leading to the successful opening of the 250-room hotel with 80% occupancy from day one. ▪ Directed daily operations of five food and beverage sites, a Hard Rock Cafe, meeting and banquet facilities, three Rock Shops, Spa, Kids and Teens Club, and a 2400 square meter free form pool. ▪ Drafted and delivered operations manuals for Housekeeping, Front Office, Food and Beverage, Kitchen, Entertainment, Engineering, Security, Spa, and Retail. ▪ Awarded Global Brand Ambassador status within six months of opening for the first time in the Brand history. Show less

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  Casa del mar langkawi - hpl hotels & resorts

  Feb 2010 - Mar 2014

  Hotel general manager | hotel refurbishment| customer satisfaction

  ▪ Directed an important renovation plan to align the 34-suite boutique hotel brand and created brand touch points. ▪ Accomplished an annual occupancy rate of 89.5% and gross operating profit at 48%.▪ Achieved a 96% guest satisfaction score and worldwide recognition as a top travel destination. (the highest guest satisfaction mark was paradoxically reached during the hotel renovation, thanks to an innovative strategy)▪ Increased the average room rate (ARR) by 32%, Revenue per Available Room (RevPar) by 32%, Total Revenue by 24%, and Gross Operating Profit (GOP) by 27% over a four-year period. Show less

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  Bawah reserve

  May 2014 - Dec 2018

  Hotel resort executive gm⎮pre opening⎮budget⎮branding⎮sustainibility plan

  ▪ Pioneer: developed and open the first hotel in that part of the world: a eco private archipelago (composed of 3 of three lagoons, 13 beaches, six islands, and primary forests).▪ Directed and actively participated to the development in partnership with the architect, owner and our building team.▪ Created a unique branding & company culture: a business with a soul.▪ Built the first Twin Otter seaplane operations and aerodrome services inIndonesia.▪ Implemented sustainable initiatives at macro and regional levels acrossecological, social, and economic platforms and systems. Resort was exclusively built by hand.▪ Collaborated with the Bawah Foundation to drive the quality and integrity of alllocal programs.▪ 100% clientele positive and excellent feedback from opening to mid June 2018,time I left the company. Show less

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  Villa genesis

  Aug 2019 - Oct 2021

  Hotel general manager

  ▪ First 5* in Menton in the making▪ Takeover of the hotel in full soft opening▪ Management of inherited disputes, recommendations to the owner.▪ Resumption of the coordination of the end of the construction site with the collaboration of the architect, until the PV reception▪ Proposal of a development plan including a restaurant, a real estate acquisition and its conversion into 18 additional rooms, a spa and an extension of parking, meeting room, repair of the pool house. ▪ Proposal and acceptance of an interior decoration plan integrating the proposed new brand identity and integrating the branding values. ▪ Financial management of the hotel, research and obtaining subsidies & government financial aid during the pandemic.▪ HR management: recruitment, establishment of contracts, election of the CSE. ▪ 40% increase in revenue 2021 vs 2019. Show less

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  Polo resort & country club saint-tropez

  Jun 2022 - May 2023

  Resort & country club's director

  Joining the Polo Resort & Country Club in Saint-Tropez at the start of the season, I had the opportunity to lead and revitalize a team in what had been a challenging environment. Through active listening and empathetic management, I successfully rebuilt team bonds, fostering a trust-filled and enjoyable work atmosphere crucial for delivering high-quality service during the peak tourist season.Under my leadership, we initiated and partially completed several ambitious projects aimed at enhancing the club’s facilities and services:- Developed a children’s playground, enriching the family experience.- Launched a 445 kWc photovoltaic project to significantly reduce operational energy costs.- Established a modern boutique with office space on the upper floor to enhance customer reception and service.- Upgraded the stables with significant improvements for horse welfare, including individual watering systems and external openings.- Started the construction of an exclusive owners' lounge and two additional padel courts, increasing the club’s value and appeal.These initiatives helped position the club as a premier destination in the region. Despite challenges in communication with the property owner, which limited the full completion of projects, this experience strengthened my strategic leadership and crisis management skills, preparing me for future challenges in the hospitality industry and beyond. Show less

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  Rayons solaires

  Jun 2023 - now

  ✨⚡️ photovoltaic consultant for businesses, local authorities, and individuals

  At Rayons Solaires, we stand out with our deep expertise and thirty years of experience in the photovoltaic sector. Whether for businesses, local authorities, or individuals eager to reduce energy costs and improve both their carbon footprint and brand image, we offer tailored solutions.Our team specializes in conducting detailed and customized studies, ensuring financial viability and profitability for each installation. We provide turnkey services designed to meet the specific energy needs of our clients while preserving the environmental integrity of the sites.We prioritize a personalized approach for each project. By meeting with our clients, understanding their current and future needs, we co-create solutions that integrate seamlessly into the local landscape and meet their expectations.Thanks to our exclusive partnership with Solarcom, a renowned engineering firm founded in 1986 with 10,000 installations worldwide, we assure reliable and proven equipment. Our clients benefit from the expertise and durability required for long-term investments.Need advice, a quote, or just want to learn more about how we can assist your transition to solar energy?Contact us: https://www.rayons-solaires.comSee you soon! Show less