Experience

• 

  Wipro

  Mar 2013 - now

  Resource Manager of Europe accounts for sectors Germany, Nordics & Switzerland for SAP Practice.Roles & Responsibilities:• Demand Fulfilment and Planning.• Demand Validation for effective fulfilment planning.• Resume Proposals, Resume Correctness, End-to-End Evaluation Follow-Up, Competency Sessions with Employees for bridging gap in skillset missing as per Client demand standards.• Regular War Room Engagement with Hiring / Recruitment team for hiring plans and end-to-end fulfilment closures, Interview Drives and time bound activities.• Scheduling, Screening, Evaluation of profiles as per Job Description of requested Demands.• Future deployment plans for projected Roll Offs.• Bench Co-ordination and monthly bench connect meetings to share and care feedbacks from employees and discuss queries in open forum.• Closing skills gap and managing conflicts of double selection of resources.• On time closure of queries and next level transactions.• Discussion and engaging in ideas thereby sharing updates on fulfilment plan in Business Unit war rooms.• Efficient follow-up on closure of pending deployment.• Requirement acknowledgement for Open Demands with Delivery team and projecting supply sources, lead-time fulfilment, Hurdles expected Planning and Fulfilment expectation setting.• Updating employees regarding selection/rejection thereby clearing queries and doubts about project feedback.• Enabling Scope of learning free Pool / Bench Resources to close skill gap, missing links in interviews, up-skilling of core skillset, and learning curve through Training Program in connect with Competency team. Show less Roles & Responsibilities:• Demand Fulfilment and Planning.• Demand Validation for effective fulfilment planning.• Resume Proposals, Resume Correctness, End-to-End Evaluation Follow-Up, Competency Sessions with Employees for bridging gap in skillset missing as per Client demand standards.• Regular War Room Engagement with Hiring / Recruitment team for hiring plans and end-to-end fulfilment closures, Interview Drives and time bound activities.• Scheduling, Screening, Evaluation of profiles as per Job Description of requested Demands.• Future deployment plans for projected Roll Offs.• Bench Co-ordination and monthly bench connect meetings to share and care feedbacks from employees and discuss queries in open forum.• Closing skills gap and managing conflicts of double selection of resources.• On time closure of queries and next level transactions.• Discussion and engaging in ideas thereby sharing updates on fulfilment plan in Business Unit war rooms.• Efficient follow-up on closure of pending deployment.• Requirement acknowledgement for Open Demands with Delivery team and projecting supply sources, lead-time fulfilment, Hurdles expected Planning and Fulfilment expectation setting.• Updating employees regarding selection/rejection thereby clearing queries and doubts about project feedback.• Enabling Scope of learning free Pool / Bench Resources to close skill gap, missing links in interviews, up-skilling of core skillset, and learning curve through Training Program in connect with Competency team. Show less Roles & Responsibilities:• Motivate and mentor team members by presenting new opportunities and challenges for additional responsibilities.• Provide outstanding customer service through the support of escalated customer service issues.• Ensuring compliance in all respect & ability to remain calm and rational in highly stressful, volatile, and visible situations.• Ensuring ways to create an environment that welcomes innovation and values each employees' unique ideas and contributions.• Ensure customers are provided service in accordance with customer service policies and guidelines.• Assist in developing and mentoring new team members by facilitating meetings provide coaching and sharing product knowledge through knowledge transition.• Team player who thinks quickly and is capable of creative problem solving.• Good people management and interpersonal skills to build effective relationships with all levels of professionals.• Ability to prioritize and organize my work and the work of others in order to make the most efficient use of time available.• Resolving Customer issues and concerns. Show less

  • Project Manager

    Apr 2023 - now

  • Assistant Manager

    Dec 2020 - Mar 2023

  • Resources Manager

    Nov 2017 - Nov 2020

  • Senior Executive

    Mar 2013 - Oct 2017