Jeff Tracy

Jeff Tracy

EMT

Followers of Jeff Tracy961 followers
location of Jeff TracySeattle, Washington, United States

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  • Timeline

  • About me

    Revenue Retention & Growth Oriented Leader

  • Education

    • University of Washington

      2002 - 2006
      Bachelor of Science (B.S.) Geology/Earth Science, General

      Activities and Societies: Departmental Honors

    • University of Washington

      2002 - 2006
      Bachelor of Science (B.S.) Geological and Earth Sciences/Geosciences
  • Experience

    • Trimed Ambulance

      Jun 2008 - May 2011
      EMT

      Provided quality patient care and transport for basic life support patients in South King County.Over 4,000 patient contacts all with satisfactory outcomes. Provided thorough documentation of services provided, medical history, and medications via written reporting on each transport.

    • Mainstreet Financial Services

      May 2011 - Dec 2017
      Account Manager

      Property and Casualty agent and account manager for professional liability insurance agency in Seattle. Detailed account management and maintenance in CRM to ensure accurate and quality communication with customers and other team members.- Workflow implementation and modification in CRM to improve processes, anticipate issues, and provide solutions to existing problems to assure efficiency and accuracy.- Utilizing conflict resolution and written and oral communication skills to provide quality customer service, dispute resolution, and customer advocacy. Show less

    • Tableau

      Dec 2017 - Jul 2023

      Manage renewals in Strategic Enterprise Space.

      • Manager, Renewals

        Apr 2022 - Jul 2023
      • Principal Renewals Manager

        Aug 2021 - Apr 2022
      • Senior Renewal Manager

        Feb 2020 - Aug 2021
      • Customer Renewal Manager

        Dec 2017 - Feb 2020
    • Darktrace

      Jul 2023 - now
      Renewals Director
  • Licenses & Certifications

    • EMT

      National Registry of Emergency Medical Technicians
      Aug 2016
    • The MEDDPICC Masterclass

      MEDDICC
      Aug 2023
      View certificate certificate
    • PADI Scuba Instructor

      PADI
      Nov 2007