Prasad Nagaraju

Experience

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  Service Point

  Jun 2000 - Jul 2002

  Customer Support Executive

  The Career kick-started as Customer Support Executive at Service Point (Authorized Service Provider - TVS electronics). Passionate, Young and Energetic man with never give up attitude taking on everyday challenges and providing resolution to printing issues in the Public and private sector.

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  Delta Integrated Solutions & Services

  Aug 2002 - Jan 2005

  Senior System Administrator

  Got introduced to structured cable Management and Server RACK management and quickly progressed towards Level 1 system administration to Senior system administration (Level 2) at client side like Oracle Solutions & Services Consulting Group and many other organizations. providing technical support on Oracle applications and Windows platforms (User/Group Access Management/Backup/etc..).

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  Treselle Systems

  Feb 2005 - Apr 2007

  Sr. System and Network Administrator

  Given an opportunity of facilitating consultation role to build small and efficient infrastructure (end to end i.e. networks to windows and Linux infrastructure platform) from scratch along with Vendor Management. Also responsible for managing and coordinating with remote customer and clients to resolve day to day technical issues. The Goal was managing the infrastructure with minimal downtime and very much successful in doing so.

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  TLI Software

  Apr 2007 - Dec 2009

  Sr. System Administrator

  Yet another challenging role to lead the small team and also responsible for managing and providing the high availability and scalable Virtualization (VMware) and Microsoft Windows platform with 24/7 Support.Managing VMWare, windows, Active Directory, Group Policy, DNS, DHCP and Linux Infrastructure.

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  ANZ

  Dec 2009 - Oct 2019

  Global Infrastructure Engineer
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  DXC Technology

  Oct 2019 - Feb 2020

  Senior Service Delivery Coordinator
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  Intertrust Group

  Feb 2020 - now

  Senior Service Delivery Manager