
Mwansa Mulenga
IT Technician

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About me
Systems analyst
Education

The copperbelt university
-Information Technology
Experience

Zambia Border crossing company (ZIPBCC)
Jan 2015 - Feb 2017IT Technician• Installed and configured hardware, software, systems, networks, printers, and scanners.• Maintained user accounts in Active Directory and Exchange Server environments.• Troubleshot system issues related to network connectivity, software installation and configuration, printing.• Monitored system performance and implemented preventive maintenance procedures.• Implemented security measures such as firewall configuration and virus protection software installation and updates.• Resolved hardware issues including replacing parts as necessary.• Performed daily backups using Symantec Backup Exec and other backup solutions.• Developed and implemented security policies, standards, and procedures to ensure information systems security.• Monitored network traffic for suspicious activity using intrusion detection systems and firewalls.• Maintained up-to-date knowledge of security trends, threats, and vulnerabilities.• Provided technical guidance on secure coding practices during software development life cycle.• Managed user authentication and authorization of data access.• Evaluated third-party vendor products for compliance with organizational security requirements.• Protected secure data files and regulated access.• Designed and implemented plans to secure compu Show less

Center for infectious disease research in zambia
Mar 2017 - Mar 2020• Enter Quarterly data (all PEPFAR indicators) in DATIM• Strengthen data collection activities at the facility• Managed and update all monthly reports and flag late reports toensure that project reports are completed and submitted on time• Monitored program backlog and offer support in program priority areas• Initiate weekly/monthly and quarterly data and workplan reviewmeetings and write the meeting reports.• provided TA and mentorship in the newly developed tools andtechniques used in the SMART CARE training Show less • Led the Review of the quality of study data collected fromsupported facilities and updated the database.• Developed the study protocol to help track every milestone.• Initiate quarterly data and work plan review meetings and writethe meeting reports• Conducted routine monitoring visits to sites to ensure qualityimplementation of the M&E• Accomplished to led study personnel in QA\QC activities whichintent produced quality data for making informed decision• Developed and designed study data collection tools for use ofdata analysis• extracted and cleaned study data from Database• Identified opportunities for sharing learning to improveprogramming• Designed and managed the centralized database and supportthe reviews & planning. Show less
Data Associate
Jun 2018 - Mar 2020Data Manager - CDC ART Readiness study (Option B-plus)
Mar 2017 - May 2018

Howard University
May 2020 - Mar 2023Provincial Monitorng and Evalaution Coordinator• Schedule and undertake data collection and storage for the annualdata quality assessments (DQA) and End-Use Verification.• Lead the design and implementation of M&E performance plan, logframes and tools for ongoing monitoring, research, and learningactivities• Designed all the monitoring forms, entry sheets, and protocols andtrain staff on their use• Provide technical assistance to SPHO in consolidating data reportedin the DHIS2 by performing various validation checks• Consolidated data, information, and statistics, as well as supportexploratory data analysis, to identify underlying trends and changesat all HU-supported facilities.• Initiate monthly/quarterly data and work plan review meetings andwrite the meeting reports• Formulate techniques for quality data collection to ensure adequacy,accuracy, and legitimacy of data by eliciting and gatheringrequirements from technical teams within the organization,• Prepared strategic work-plans with clear objectives and achievementbenchmarks for long-term and short-term priorities. Show less

Zambeef Products PLC
Mar 2023 - nowSystem Analyst
Licenses & Certifications

Smartcare Plus TOT
IHMSept 2021- View certificate

Analyzing and Visualizing Data with Microsoft Power BI
UdemyApr 2022
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