
Jeff Korenak
General Manager

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About me
Director of Implementation
Education

NADA
2000 - 2001Certificate General Management ProgramActivities and Societies: Dealership Management Automotive Retail Profit and Loss Analysis/Departmental Oversight Instruction

Questrom School of Business, Boston University
2019 - 2020Digital Leadership Digital Product Management
Curtin University
2015 - 2015Certificate Digital Marketing and BrandingInternet Marketing

University of Wisconsin-Waukesha
2010 - 2014Applied Sciences BusinessActivities and Societies: Business Intelligence, Writing, Data, Leadership
Experience

Saturn of Green Bay Inc
Oct 1998 - Jan 2010General ManagerLed overall profitability, sales and service for thismedium volume 30-50 employee Saturn dealership with consistent annual sales revenue. Oversee and control all daily operations, policy implementation, advertising/promotion and strategic direction. Set and administer budgets, initiate cost controls to ensure profitability. Recruit, hire and motivate leadership and staff including key managementand support personnel for sales, finance and insurance, service, parts and business office. Evaluate overall and individual performance, and devise and implement proactivemanagement training processes. Establish departmental goals with management team, which are based on exceeding the expectations of customers through continuously improvingproducts and services. * Increased dealership performance to produce revenues in excess of $25 million increasing net profit by 110%, net to sales returns of over 3%, and 80% fixed coverage. * Created a local brand identity by developing and executing targeted radio, TV, print and internetads that raised product and facility awareness as a destination for a positive retail andservice experience increasing traffic flow and community goodwill. * Exceeded regional and national CSI ratings while achieving sales effectiveness of 200% for market area. * Won Saturn Summit Award 5 consecutive years by elevating and maintaining high customersatisfaction, profitability, and market penetration leading to national recognition. * Accomplished high ESI survey ratings, employee satisfaction and overall staff retentionusing a collaborative leadership approach to create a shared vision and team environmentof trust and respect resulting in longevity at top national percentile Show less

Zurich Financial Services
Jan 2011 - May 2013Account ExecutiveRecruited to revitalize territory through sales of direct-written dealership-specific risk management services, as well as, Finance & Insurance department training systems, and reinsurance products in Southern Wisconsin (14 counties). Responsibilities include income development by training the entire front-end sales team in effective transition processes resulting in increased gross, Customer Satisfaction, and legal compliance. Risk management responsibilities included loss prevention training that reduced accidents, injuries and claims by 8%. Territory book increased from $2M to $2.6M.● Daily Activity Management led to delivering ‘The Most Quotes’ in Midwest Region 2013● Overcame numerous past service and claim failures to rebuild trust resulting in an increase in quotes by 87%● Sold Income Development Services resulting in dealer income increases of 29%● Regularly met with and entertained dealer principles to insure customer satisfaction/retention Show less

Penske Automotive Group
May 2013 - Jan 2015Internet Sales ManagerRecruited to hire, train, and increase new and used car sales. Responsible for sale of new and used Lexus cars and SUVs, as well as develop sales and F&I team. Led growth of Finance Team to PVR $1,000+. Led growth of Internet Sales Department by establishing follow-up templates, sales targets, and metrics that immediately improved market penetration. Increased Internet Team closing ratio from 4% to 15%.

Zimbrick Inc.
Nov 2015 - Jul 2016New Car Manager (Hyundai West)Hired to fully re-energize the new sales team, sales volume, inventory, marketing and merchandising. Increased YOY sales volume by 12%, reduce days supply of inventory by 32%, and increased per car front end gross by 52%. Moved to Austin, Texas.

AutoNation Toyota South Austin
Aug 2016 - Apr 2018Sales ManagerTasked with creating an all-new sales department inside one of Texas largest Toyota service departments. Vehicle appraisals, prospecting, data mining, closing, and desking.

Hendrick Automotive Group
Apr 2018 - Jul 2020Intent on mastering fixed operations within the premium brand automotive space. Led team in CSI index 5 consecutive months and full year 2018. No 1 in total sales and customer pay sales 4 consecutive months.
Audi Brand Specialist
Oct 2019 - Jul 2020Senior Service Advisor
Apr 2018 - Oct 2019

Frogdata
Jul 2020 - nowDedicated Director with proven success leading international teams, fostering collaboration, maintaining data integrity, negotiating for clients, and providing expert testimony. Instrumental in driving business growth by 500%. - Direct a 21-person team located in US and India- Negotiate with manufacturers on statutory warranty reimbursement filings, protecting client interests. - Provide expert witness testimony for clients to resolve disputes with the manufacture- Fostered US-India team collaboration, significantly improving productivity. - Implemented internal data integrity structure, enhancing project outcomes.- Provide fixed operations consulting to underperforming clients- Led growth from 7 to 40 monthly units. Show less
Director of Implementation - Frogdata
Jan 2021 - nowProgram Manager - Retail for Warranty Frogdata Inc.
Jul 2020 - Jan 2021
Licenses & Certifications

Digital Transformation Strategy
Questrom School of Business, Boston UniversityApr 2019- View certificate

EdX Verified Certificate for Terrorism and Counterterrorism
EdX - View certificate

Social Media Marketing for Small Business
Lynda.comAug 2016 
Leading in the Digital Age
Questrom School of Business, Boston UniversityMar 2019- View certificate

Introduction to HTML 5
CourseraJan 2020 
Platform Strategy for Business
Questrom School of Business, Boston UniversityNov 2019
Business Analytics for Data-Driven Decision Making
Questrom School of Business, Boston UniversitySept 2019
Strategic Social Media Marketing
Questrom School of Business, Boston UniversityDec 2019
Volunteer Experience
Board Member
Issued by Ashwaubenon Business Association (ABA) on Mar 2009
Associated with Jeff KorenakLawn Care
Issued by People Against Domestic Abuse (PADA) on Apr 2015
Associated with Jeff KorenakChaplain
Issued by Green Bay Correctional Institute on Jan 1986
Associated with Jeff Korenak
Languages
- enEnglish
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