Tiffany Smit

Experience

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  24 Hour Fitness

  Jan 2003 - Aug 2004

  Service Representative

  Ranked Top Sales Associate, Received a commendation from the management team for outstanding Customer Service in support of club members and guests.

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  Harvey Nash

  Nov 2005 - Dec 2006

  Receptionist- Washington Mutual, Inc San Diego Wholesale LFC

  • Received loan documents from couriers and distributed them to the appropriate party. Operated multi-line phone system, performed filing, data entry, general office work, customer service, and used Microsoft Word & Outlook. • Acted as an informative resource to both internal and external customers via phone, email, and verbal communication.• Provided administrative and project support to departments as needed and deemed appropriate to handle while at the reception desk# The GREEN Award: for exceptional performance that contributed to San Diego Wholesale LFC being the first LFC to achieve two consecutive quarters of "GREEN" status from April '06 through September '06 Show less

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  Private Dental Office

  Dec 2007 - Nov 2008

  Office Manager

  • Supervised two dental hygienists, dental assistants, and coordinated office schedule. • Liaison between staff and upper management; lead bi-weekly office meetings.• Uphold both HIPAA & OSHA standards.• Coordinating training for all employees in the aforementioned areas.• Oversaw banking, office correspondence, Tricare insurance billing and financial arrangements, staff performance reviews, disciplinary matters, interviewing of new staff.

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  Private Dental Group

  Sept 2010 - May 2015

  Team Treatment Coordinator

  Subject matter expert in Enterprise information system- brief staff on new uses for Dentrix practice management software as well as troubleshoot problems within my workgroup. Develop operating procedures and protocols increasing company efficiency. Facilitate monthly team meetings dealing with production, operating procedures, and communication between the doctor, dental assistants, and dental hygienist.Patient Advocate: liaison between the patient and doctor. Assist patients in navigating the workings of their insurance policy and find the best way to complete treatment that is in the patient’s best interest both medically and financially. Show less

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  National Sourcing, Inc.

  Dec 2015 - Apr 2017

  Secretary II

  Manage metrics to measure results across the team of assigned clinicians and consultants for CNIC Southwest Region. Prepare and conduct management briefings to communicate recommendations on training. Extracted, summarized, analyzed, and identified acute events, demographic data, and performance indicator compliance to determine significant trends and issues in Primary Service workload, and staffing requirements. Created standard operating procedures (SOP). Active responder for the FFSC Emergency Preparedness Team. Show less

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  US Navy

  Apr 2017 - Jun 2021

  FMS Junior Program Analyst

  Happily worked as the People & Culture Lead to Australian, Canadian, Finnish, Swiss, and Spanish Foreign Liaison Officers; I took on the responsibility of promoting a positive work culture. I did this by integrating international customers into local culture: teaching cultural norms, developing professional relationships, and participating in local acclimation of the international customer. Drove key team activities (such as staff meeting agendas, all-hands meetings, morale events). I had fun at work and helped others do the same – The Chief Morale Officer (CMO).Supported multiple Executives: maintaining and coordinating calendars for five senior executives, coordinating and requesting meetings, welcoming visitors, preparations for meetings, arranging travel, and processing expense vouchers.Supported official events: planning events, tracking event budget and expenses, purchasing monitoring event supplies, coordinating event attendance, maintaining event guest lists, receiving and recording visitors, and serving as event control officer.Prepared written materials: preparing briefing materials, drafting documents, facilitating agendas and follow-up from meetings, processing meeting notes, processing information requests, and maintaining procedure manuals.Supported information technology and records: providing computer software support, using an electronic message delivery system, maintaining biographic data, maintaining files, and supporting other electronic record systems as needed.Managed the office: supporting emergency response processes, submitting work orders, tracking office equipment maintenance, requesting supplies, answering phones, and distributing mail. Show less

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  Zenetex

  Apr 2017 - Jun 2021

  Administrative Support Analyst
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  Private Real Estate Firm

  Jan 2019 - Nov 2019

  Real Estate Assistant & Comms Lead

  Manage the company’s social media marketing including posting compelling content, monitoring comments, engaging on behalf of the company, and analyze the performanceAssist with managing the company website and job postingsAssist in the development and presentation of annual strategic plans and quarterly goals.I participate actively in internal marketing meetings. Maintaining the client's social brand and consistently deliver on-brand copy and content to support their aesthetic and voice.I create and edit monthly content & editorial calendarsAssist with identifying campaign objectives based on client goals and draft campaigns with on-brand copy and visuals.Create monthly reports with insights/recommendations for strategy shifts.Review and contribute to weekly reports and weekly updates.I Monitor channels, engagement, growth, and Key Performance Indicators (KPI) while monitoring & assisting with administrative tasks Show less

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  IFG - International Financial Group

  Jun 2021 - Apr 2022

  Administrative Assistant - Microsoft Vendor
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  Microsoft

  Apr 2022 - now

  I provide comprehensive support to ensure smooth operations and a positive work environment. My responsibilities include calendar management, cross-functional collaboration, team support, event coordination, leadership, project ownership, resource management, ROB implementation, space management, and travel coordination.

  • Executive Business Administrator to Data & Analytics Leaders

    Sept 2023 - now

  • Business Administrator - Data & AI Sales Strategy Team

    Apr 2022 - Sept 2023