Caitlyn Hardy

Experience

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  Pennsylvania Turnpike Commission

  May 2016 - Aug 2016

  CEO Intern

  • Completed phases of tolling app project assigned by the CEO.• Researched tolling apps utilized by other states with a team of eight people.• Explored ways to increase readership of social media such as Twitter, Facebook, Instagram, SnapChat, and Tumblrwith minimal supervision.• Draft written correspondence for CEO and Public Relations Director prior to internal and external distribution.• Assured customer satisfaction by responding to telephone inquiries and processing bill payments directed to theCustomer Assistance Center.• Build and maintain healthy relationships with the public. Show less

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  Chesapeake Parks, Recreation and Tourism

  Nov 2017 - Mar 2018

  Office Specialist

  • Serve as initial point of contact and direct calls to respective departments.• Act as liaison between the City of Chesapeake and Master Gardener volunteers.• Assist Master Gardeners with tools needed to plant, prune, and harvest bushes, trees and flowers, etc.• Create time reports for Master Gardener volunteers to track hours worked via Microsoft Excel.• Maintain trails for pleasurable walking experience of visitors

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  Priority Honda

  Mar 2018 - Jul 2018

  Service Receptionist

  • Serve as initial point of contact for customer complaint resolution over the phone and in person.• Send correspondence to multiple advisors via Outlook with customer contact information and summary of customer concern, as needed.• Schedule service appointments and create new service accounts for advisors through CDK Global and ADP systems.• Drive courtesy vehicle to pick up and drop off customers as needed

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  Newport News Shipbuilding, A Division of HII

  Jul 2018 - Mar 2020

  Production Planner and Scheduler 1

  • Planned, prepared, issued, and controller production schedules and coordinated with material requirements to ensure controlled flow of approved materials timed to meet productions requirements by following proper procedures.• Monitored work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed.• Built 3D modeling within specific programs to ensure the product continues downstreamto customers. Show less

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  BAE Systems, Inc.

  Mar 2020 - now

  Material Control Planner II

  • Perform advanced and emergency planning, procurement and estimating, and acquiring materials in support of BAE supply chain operations.• Provide accurate material status lists and contribute to developing bid proposals and contracts.• Analyze and conduct price analysis to find the best quote possible.• Create, maintain and update detailed excel spreadsheets to keep track of procured work items during the length of bids and contracts.• Adhere to Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFAR) Show less

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  From the Millennial Mom

  Nov 2022 - now

  Freelance Writer

  Freelance WriterFrom the Millennial Mom - Nov 2022 - Present• Manage Wordpress site.• Create motherhood and lifestyle content that appeals to a specific audience.• Research, write and edit blog posts with cited sources.