Puck Boekhout

Experience

• 

  Andean Travel Company

  Apr 2015 - May 2017

  Sales executive
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  TravelBird

  Aug 2017 - Dec 2018

  Account Manager Long Haul

  TravelBird is an Amsterdam based travel scale-up operating in 11 markets across Europe, offering inspiring packaged holiday experiences. - Product owner of the portfolio of South America and the Middle East- Growing and improving existing partnerships - Expanding into new destinations with existing partners- Developing a complete new South America portfolio- Sourcing new packages with new partners - Data analysis to identify past performances and trends to create strategic plans, forecasts, and understanding for both my regions. - Accomplished growth of 47% YOY for South America and 27% YOY for the Middle East. - Team building/Event management - coordination of events focussed on team building, on team and company level. Show less

• 

  Secret Escapes

  Feb 2019 - Apr 2020

  Sales Manager Packages

  Secret Escapes is an international e-commerce travel platform, offering Flash discounted holidays all over the world. - Product owner of the global package portfolio for the Benelux market- Growing and improving existing partnerships - Setting out a new, more efficient way of connecting sales over all territories- Improving the process of submitting and perfecting a deal.

• 

  Puck's Pastries

  Jan 2020 - Mar 2023

  Founder

  Small, personal pastry service out of my own home. Follow me on Instagram @puckspastries.

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  Freelance

  Apr 2020 - Jan 2021

  Freelance Technical and Strategy Consultant

  - Implementing a CRM system and optimising workflow for a small European travel agency in the upscaling phase. - Crisis management during COVID-19. Tasks: repatriation of clients abroad, prioritising order of client contact, cancelling future trips. - Start-up consultant; launching a packaged online travel agency. tasks: creating efficient workflow, contracting partners and setting up automated systems.

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  Avontuur Dichtbij

  Jul 2020 - Jan 2021

  Project Manager
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  Barts Boekje

  Sept 2020 - Jan 2021

  Sales Manager
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  Teamleader

  Jan 2021 - Feb 2022

  Customer Success Manager
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  Storyteq

  Feb 2022 - now

  - Leading and managing end-to-end software implementation with a strong focus on integrating Storyteq into current technical ecosystems.- Working closely with internal stakeholders and external partners to define integration requirements, scope, and objectives.- Product Owner for integration projects, prioritizing the backlog, and ensuring alignment with overall business goals.- Overseeing the integration development team, providing guidance, support, and direction to ensure timely and effective delivery of integration solutions. Show less

  • Account Director

    Jul 2024 - now

  • Senior Technical Consultant

    Oct 2023 - now

  • Project Manager Operations

    Mar 2023 - Feb 2024

  • Customer Success Manager

    Feb 2022 - Mar 2023