
Jordan Weiser
Front Desk Agent

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About me
Curator of Unique Experiences
Education

San Francisco State University
2015 - 2017Bachelor’s Degree Hospitality Administration/ManagementActivities and Societies: Alpha Epsilon Pi Hospitality Management Society (HMS) Hillel International I am a transfer student from Southern California pursuing a degree in Hospitality and Tourism Management. It is my goal to gain experience in the hotel industry via internships and jobs. I am currently a member of the Hospitality Management Society (HMS), a professional organization on campus which promotes networking opportunities between students and industry professionalsHillel International is a Jewish organization of students,staff, and volunteers who work together to… Show more I am a transfer student from Southern California pursuing a degree in Hospitality and Tourism Management. It is my goal to gain experience in the hotel industry via internships and jobs. I am currently a member of the Hospitality Management Society (HMS), a professional organization on campus which promotes networking opportunities between students and industry professionalsHillel International is a Jewish organization of students,staff, and volunteers who work together to enrich the lives of students. I am the Shabbat Coordinator and it is my responsibility to plan and facilitate an event with food once a week for up to 60 guests. Show less
Experience

Hotel Nikko San Francisco
Sept 2016 - Dec 2016Front Desk AgentCheck in guests upon ArrivalUp-sell rooms when possible, earning the hotel over $200Suggest local restaurants for guests to dine atSend special occasion cards to guest rooms

SFFILM
Feb 2017 - Apr 2017Operations InternI work closely with the entire operations team of the San Francisco FilM Festival. Daily tasks vary from organizing inventory to data collection from volunteers.

Tenaya Lodge at Yosemite
Jun 2017 - Aug 2017ConciergeAs the Concierge Intern, my duty was to provide information and book activities for our guests. I booked both in-house activities as well as excursions offered from local vendors. On average, I sold $500 per day in activities. In addition to booking activities, I gave detailed instructions and created itineraries for guests visiting Yosemite National Park. These duties included providing a map and driving directions as well as recommendations of hikes and highlights based on guest desires and capabilities. Show less

Impact Destinations and Events
Mar 2018 - Aug 2020Manager of Sales & Program Development- Communicate with vendors and negotiate favorable rates to ensure maximum program profit- Meticulously budget for programs, resulting in over $850,000 in profit- Create customized and detailed proposals showcasing destination attractions - Train new hires on proposal creation, program budgeting, and vendor communication

Volo
Oct 2018 - Dec 2019Social Host & RefereeEnsured player safety by enforcing league rules and regulations Set-up the field prior to player arrivalCreated a fun and safe environment for players to participate and socializeRecruit new players

Zoom
Aug 2020 - Aug 2022Communication & Collaboration Specialist-Generate interest and provide education on Zoom's platform-Troubleshoot and ideashare with IT, Sales, & Human Resource departments on creating a frictionless communication environment-Support 3 Account Executives in building pipeline -Provide customer support for their accountsZoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best quality video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Show less

Barefoot Sailing Adventures
Oct 2022 - May 2023DeckhandMaintain the vessel's deck surfaces and interior spaces.Assist in operations like docking and undocking.Secure cargo and rig towing gear.Assist Skipper with sails and boat maneuvers Tend to the guests needs and ensure their sail is enjoyable, comfortable, and safe.

The Hotel June
Aug 2023 - nowFront Desk AgentManage online, phone and in-person room reservationsGreet guests upon entry to the property. Provide an overview of amenities and local area. Maintain the property to ensure cleanliness Communicate with the house cleaners and emphasize which rooms need to be cleaned first
Licenses & Certifications
- View certificate

Filling the Funnel
JB SalesFeb 2022 - View certificate

Cvent Supplier Network Student Certification
Cvent
Volunteer Experience
Concert Usher
Issued by Another Planet Entertainment on Oct 2015
Associated with Jordan Weiser
Languages
- enEnglish
- heHebrew
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