Ross Hill

Experience

• 

  Think Money Group

  Nov 2004 - Mar 2015

  Dealing will new business enquires - customers insolvency options - full sales process Ensure departmental Acquisition was achieved as set by the boardResponsible for lead source/campaign performanceInbound and outbound functionsAnnual staff appraisals performance & developmentMonitor ongoing training & development within the departmentDepartmental compliance co-ordinatorData churn campaigns Lead referrals to other business areas within the Think Money Group Key account management for business portfolio Ensure team/departmental KPI 's were achievedResponsible for annual growth of client portfolio Departmental compliance co-ordinator Managed departmental product referral performanceManaged Deputy Team Leader performance Account management of existing Customer portfolio and onboarding new customers

  • Insolvency Advisor

    May 2013 - Mar 2015

  • Call Centre Teams Manager

    Apr 2010 - Apr 2013

  • Teams Customer Service Manager

    Nov 2008 - Apr 2010

  • Deputy Team Leader

    Nov 2007 - Nov 2008

  • Customer Account Manager

    Nov 2004 - Nov 2007
• 

  Essential Insurance Services (UK)

  Apr 2015 - now

  Reporting to the New Business Director Generating income growth by developing plans and strategies to maximise efficiency and productivity Reaching and exceeding budgetary targets Manage the new Business value chainJunior Manager development and Performance management Analysing & reporting on daily statistics Working to improve commercials and profitability, increasing revenue streamsAnalysing HR management and staffing data Representing the business with external partners Execution and delivery of any projects as instructed in line with the wider business strategyBoth B2C & B2B Show less

  • New Business Manager

    Jun 2020 - now

  • Senior Sales Manager

    May 2017 - Jul 2020

  • Sales Manager

    Apr 2015 - Apr 2017