
Aman Ullah
English Second Language Instructor

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About me
Transforming challenges into opportunities
Education

Federation University Australia
2023 - 2026Bachelor's degree Information Technology
BRAC University
2019 - 2021Bachelor's degree Computer Science and EngineeringActivities and Societies: Worked as a General Member of Research and Project Management at “ROBOTICS CLUB OF BRAC UNIVERSITY” Participated in typical projects from Basic to Advance. Completed Several workshops.
Experience

IELTS Doctor
Aug 2021 - Dec 2022English Second Language Instructor1. Develop lesson plans2. Teach grammar, vocabulary, and pronunciation3. Assess students' progress4. Provide feedback5. Create a supportive learning environment6. Incorporate cultural aspects of the language7. Use various resources and technology8. Adapt teaching methods to meet diverse student needs

TCL Global
Oct 2022 - Jun 2023Educational Consultant1. Advise educational institutions on curriculum development and improvement strategies.2. Provide guidance on instructional methods and techniques.3. Offer expertise in educational technology integration.4. Conduct assessments and evaluations of educational programs.5. Develop and deliver professional development workshops for educators.6. Stay updated on educational trends and best practices.7. Collaborate with teachers, administrators, and stakeholders.8. Customize solutions to meet the specific needs of schools or districts. Show less

Laundry Bar
Oct 2023 - Oct 2023Bar BackStocking: Ensure bar is well-stocked with supplies like liquor, mixers, ice, and glassware.Assisting Bartenders: Assist bartenders in preparing and serving drinks as needed.Maintenance: Maintain cleanliness and functionality of bar equipment such as blenders, ice machines, and glasswashers.Customer Service: Provide excellent customer service by assisting patrons with requests and inquiries.Restocking: Continuously restock items during shifts to ensure smooth operations.Inventory Management: Assist in inventory management by keeping track of stock levels and reporting shortages.Teamwork: Collaborate with bartenders and other staff members to ensure efficient service and a positive atmosphere. Show less

Platform one nightclub
Nov 2023 - Jan 2024VIP Booth staff1. Customer Service: Provide personalized and attentive service to VIP booth guests, ensuring their needs and requests are met promptly and professionally.2. Reservation Management: Coordinate and manage VIP booth reservations, including seating arrangements and special requests.3. Upselling: Promote premium bottle service, specialty cocktails, and additional amenities to enhance the VIP experience and increase sales.4. Bottle Service: Prepare and present bottle service offerings, including opening bottles, pouring drinks, and maintaining presentation standards.5. VIP Experience Enhancement: Go above and beyond to create a memorable experience for VIP guests, such as offering exclusive perks, customized service, and personalized attention.6. Knowledge of Menu and Venue: Have a thorough understanding of the bar's menu, VIP packages, and venue layout to provide accurate information and recommendations to guests.7. Communication: Maintain clear and effective communication with bartenders, servers, and management to ensure seamless coordination and service delivery.8. Security and Privacy: Ensure the privacy and security of VIP guests by monitoring access to the VIP area and handling any concerns or disruptions discreetly and professionally.9. Problem Resolution: Address any issues or complaints from VIP guests promptly and effectively, taking proactive steps to resolve problems and ensure guest satisfaction.10. Sales and Promotion: Actively promote VIP booth packages, special events, and promotions to attract and retain VIP clientele and drive revenue for the bar. Show less

Revolver Upstairs
Nov 2023 - Dec 2023Bar Staff1. Customer Service: Provide excellent customer service by greeting patrons, taking orders, and addressing any concerns or inquiries.2. Drink Preparation: Mix and serve beverages according to established recipes and standards.3. Knowledge of Products: Have a thorough understanding of the bar's menu, including cocktails, beers, wines, and spirits.4. Cash Handling: Process payments accurately, handle cash responsibly, and operate POS systems.5. Cleaning and Maintenance: Keep the bar area clean and tidy, including wiping down surfaces, washing glassware, and restocking supplies.6. Compliance: Adhere to all relevant health, safety, and liquor laws and regulations.7. Teamwork: Collaborate with other bar staff and kitchen staff to ensure smooth operations and customer satisfaction.8. Upselling: Promote specials, upsell premium drinks, and encourage patrons to try new menu items.9. Monitoring: Keep an eye on patrons' alcohol consumption and behavior, intervening if necessary to ensure responsible drinking.10. Communication: Maintain clear communication with management and colleagues to address any issues and provide feedback on operations. Show less

Altara Group
Feb 2024 - May 2024Food And Beverage Supervisor1. Staff Management: Supervise and train food and beverage staff, including servers, bartenders, and kitchen staff, to ensure efficient operations and excellent customer service.2. Customer Service: Ensure guests receive exceptional service by resolving complaints, addressing concerns, and maintaining a welcoming atmosphere.3. Inventory Management: Monitor and manage inventory levels of food, beverages, and supplies, and place orders as needed to meet demand and minimize waste.4. Quality Control: Ensure that food and beverages meet quality standards and adhere to safety and hygiene regulations.5. Shift Coordination: Coordinate staff schedules and assignments to ensure adequate coverage during peak hours and special events.6. Financial Management: Monitor sales, expenses, and budgetary goals, and implement cost-saving measures where possible.7. Event Planning: Assist in planning and coordinating special events, such as banquets, weddings, and corporate functions, including menu selection and staffing.8. Health and Safety Compliance: Ensure compliance with health and safety regulations, including food handling, sanitation, and alcohol service laws.9. Communication: Maintain clear and effective communication with management, staff, and vendors to facilitate smooth operations and address any issues or concerns.10. Training and Development: Provide ongoing training and development opportunities for staff to enhance their skills and improve performance. Show less

Platinum Staffing
Mar 2024 - nowBarista/Bartender/SuperviserWorking in the biggest events and top-rated venues on a casual basis, providing exceptional service and contributing to memorable experiences for guests attending prestigious gatherings, high-profile functions, and exclusive occasions.

Altaira
Jul 2024 - Sept 2024Hospitality- All Rounder- Assist with meal preparation and service - Provide customer service to residents and families - Support and organize recreational activities - Manage inventory and supplies - Adhere to health and safety protocols - Assist with personal care tasks - Handle basic administrative duties

SP Staff
Aug 2024 - Oct 2024Customer Service Operator- Assist customers with inquiries and issues - Resolve complaints related to services - Coordinate with teams and provide real-time updates - Process sales, refunds, and payments - Support individuals with special needs - Monitor and report feedback - Handle emergencies and follow safety protocols - Ensure compliance with policies and procedures

Woods & Co
Oct 2024 - nowHospitality AssociateWorking in various roles on demand within the company and it’s clients

Pinnacle People Australia
Feb 2025 - nowHospitality Associate
Licenses & Certifications

NDIS screening check
NDIS Quality and Safeguards CommissionOct 2024
Basic First Aid
Life Saving First AidJul 2024
Basics of Robotics
BRAC UniversityDec 2019
CPR (CPR)
Life Saving First AidJul 2024
Complete Hospitality Training
Victorian Bar School RTO #3722Jun 2024
Responsible Service of Alcohol
Short Courses AustraliaAug 2023
Barista Training
Short Courses AustraliaMar 2024
Food Safety Certification
Short Courses AustraliaFeb 2024
Working with Children Check
Service VictoriaOct 2024
Languages
- enEnglish
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