Karl Ribble

Experience

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  Self Employment

  Jun 2004 - now

  Independent Contractor

  Diagnose and repair operating system and computer hardware issuesDesign and implement residential and commercial networks including wireless technologiesDevelop and design software applications including a VPN management system, game statistics tracking systems, and text based gamesInstalled, configured, and monitored physical and virtual servers Configure and manage Active Directory, DHCP, DNS, Mail, NFS, and VPN Services.

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  Southeast Missouri State University

  Mar 2013 - Jan 2016

  Web Paraprofessional

  Assist faculty and staff with finding solutions to technical issues relating to our internal Learning Management System (LMS)Designed and developed custom web applications relating to management of digital content, physical inventory, and internal office projects designed to increase operational efficiencyCreate technical documentation and deliver technical presentations and training to faculty groups of 30+Develop research methodology and online implementation of an e-marketing academic research project performed in conjunction with university professors for future publication Show less

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  Saint Francis Healthcare System

  Jul 2015 - Jul 2019

  Managed device standards, purchasing of all IT equipment, and inventory. Documented and routed requests and incidents received via phone, e-mail, and user entries in our ITSM software.Organized, planned, and executed installation of hardware for new departments and moves including off-site clinics.Installed, Configured, and troubleshot end user devices, including computers, zero clients, printers, tablets, and phones.Assisted staff by troubleshooting software problems with our EMRs and Business applications Configured and tested workstations during TDR of EPIC installation. Provisioned and maintained user accounts and security Show less

  • Business Intelligence Developer

    Jan 2018 - Jul 2019

  • Field Service I Technician

    Jul 2015 - Jan 2018
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  LSEG Data & Analytics

  Jul 2019 - Aug 2022

  Provided remote support to customers for our market data platforms.Designed, developed, and documented new lab infrastructure that was implemented into our datacenter with elektron circuit feeds and internal DNS.Created installation packages containing our market data platform for customers to install.Remotely pushed market data and entitlement updates to price servers for all clients.Provided incident management support when dealing with issues that affect clients globally.Maintained and troubleshot website/database for internal use that updated client software and scheduled testing for clients.Troubleshot reports that analyzed individual and group performance for client trading. Show less

  • System Engineer

    Sept 2021 - Aug 2022

  • Technical Specialist

    Jul 2019 - Sept 2021
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  Mastercard

  Aug 2022 - now

  Senior Systems Platform Engineer