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Nicole Nelson

Nicole Nelson

Booking Office Manager

Followers of Nicole Nelson677 followers
location of Nicole NelsonGeraldton, Western Australia, Australia

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  • Timeline

  • About me

    Tourism Experience Development Manager at Tourism Western Australia

  • Education

    • Durack Institute of Technology

      2011 - 2012
      Diploma of Management Human Resources Management/Personnel Administration, General

    • Geraldton Senior High School

      1987 - 1991
      Year 12

    • Polytechnic West

      2012 - 2014
      Diploma Human Resources Management and Services

    • Central Institute of Technology

      2014 - 2014
      Diploma of Project Management Project Management

      Manage application of project integrative processesManaged project scopeManage project timeManage project costsManage project qualityManage project human resourcesManage project communicationsManage project riskManage project Procurement

    • CQUniversity

      2017 - 2022
      Bachelor of Business Administration - BBA Business Administration and Management, General With Distinction

  • Experience

    • El Questro Wilderness Park

      Jan 1996 - Jan 1997
      Booking Office Manager

    • Travelworld

      Jan 1997 - Jan 1998
      Senior Travel Consultant

    • Jetset Travelworld Group

      Jun 1998 - Oct 2011
      Owner Franchise

      Managing Director, Human Resource Management, Budgets, Accounting, Marketing, Database, Corporate relation, Training and Development management, business planning, customer service, sales, travel itineraries and arrangements worldwide, contracts with corporate business, training of external corporate business personnel to use on line booking tool, website management.

    • Shire of Irwin

      May 2012 - Dec 2018

      Responsible for the management of staff and operations at the library, visitor centre and Department of Transport agency. Development and implementation of a long-term strategic plan for tourism services for the Shire of Irwin.Provide a communication link between the Shire of Irwin and members of the local tourist industry, assist in the promotion and development of community-based tourist facilities, collect and maintain statistics, liaise with local tourism groups and government and industry organisations.Attend meetings and represent council on relevant tourism and library committees. Assist in the preparation of annual budgets specifically for the functions associated with the library and tourism services area.The sustainable growth of the tourism sector that contributes to the lifestyle of the community by the promotion and support of the destinations natural beauty, heritage and activities to visitors Show less

      • Manager Community Capacity

        Jun 2016 - Dec 2018

      • Manager Library and Tourism Services

        May 2012 - Jul 2016

    • Western Australia Department of Biodiversity, Conservation and Attractions

      Mar 2019 - Oct 2022
      Project Officer

      Planning and implementation of recreation and infrastructure development projects including the Kalbarri Skywalk and Abrolhos Islands National Park. Procurement process, administration and management of contracts.

    • Tourism Western Australia

      Jul 2021 - now

      Manage the facilitation, development, implementation and delivery of new tourism experiences, products and assets across the coastal Midwest and Gascoyne regions. Lead the execution, and provide support for implementation of the National Park Tourism Experience Development initiative, including direct oversight of the Tourism Experience Development Managers.Project manage specific tourism projects, and contribute insights and input into collaborative tourism projects and planning led by other Government agencies and industry partners.

      • Tourism Experience Development Manager

        Oct 2022 - now

      • Senior Tourism Experience Development Manager

        Feb 2024 - now

      • Project Manager

        Jul 2021 - Oct 2022

  • Licenses & Certifications

    • Certificate in Engagement

      International Association for Public Participation (IAP2) Australasia
      Jun 2018