Pranayvardhan Singh Gaur

Experience

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  UpGrad

  Sept 2020 - Dec 2021

  Senior Career Consultant

  As a seasoned consultant, I've specialized in managing and converting leads for diverse upGrad programs, forged through strategic collaborations with esteemed Universities and Institutes. Employing a consultative approach, I adeptly utilize persuasive techniques and renowned sales frameworks like SPIN selling, Miller Heiman Strategic Sales, and Problem Solution Benefit Framework to provide comprehensive guidance to prospective clients across various channels including phone, email, chat, and social media. With a keen focus on CRM management and meticulous adherence to inside sales processes, I consistently surpass revenue targets and enrollment objectives. My experience extends to B2B sales, where I've successfully cultivated and nurtured relationships with key stakeholders, ensuring seamless communication and exceptional customer experiences throughout the sales cycle. Show less

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  G R Infraprojects Limited

  Dec 2021 - Jul 2022

  Senior Executive IT transformation

  -Spearheaded the development of a modern weighbridge application, transitioning from manual transactions to a QR code system for real-time material record tracking.•Successfully conducted multiple User Acceptance Testing (UAT) phases with planned downtimes and use case validations.•Deployed the application, achieving a live status at 70% of company sites.-Utilized SAP tools to integrate data across platforms, streamlining workflows and enhancing data integrity.-Managed the end-to-end implementation of an expense management product called Happay, overseeing all aspects from conceptualization to deployment.•Developed comprehensive use cases to ensure alignment with organizational requirements and user needs.•Collaborated with stakeholders and vendors to address unresolved issues promptly, ensuring timely resolution and optimal functionality of the product.-Resolved backend issues using MySQL, ensuring seamless application functionality and optimal performance.-Maintained adherence to Service Level Agreements (SLAs) by promptly resolving tickets and addressing issues, minimizing disruption and ensuring user satisfaction. Show less

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  UNext Learning

  Jul 2022 - now

  Deputy Manager - Business Excellence

  -Spearheaded continuous learning initiatives in the EdTech industry, focusing on upskilling in domains such as AI, ML, Data Science, Business Analytics, Product Management and Leadership.-Collaborated with cross-functional teams including product development, marketing, and operations to enhance and streamline product training processes.-Led training programs, equipping teams with effective program pitches and core competencies in various domains.-Assisted in developing and implementing business strategies for growth, leveraging insights from training programs and market trends.-Analyzed business intelligence reports and contributed insights to inform strategic decision-making and drive business growth. Show less