Doris Echendu

Experience

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  Spring Resources Consulting

  Mar 2009 - Feb 2010

  Administrative Assistant

  I assist staff with routine HR related questions; serve as the first point of contact for employees – Assist company staff in solving HR issues.Manage, organize and update files, records, correspondence, charts and reports Perform HR office services such as: filing documents, printing reports and documents, stocking of equipment and supplies.Order and manage supplies, order office-staff lunches, handled phone calls and messages, incoming as well as outgoing.Set up meetings and interview schedules as part of recruitment process.I Receive applicants and guide them, functioning as company representative.Handle discrete information related to employee relations, changes in the organization, performances, appraisals, confidential information issues, and other sensitive HR-related matters.Make reservations and coordinated travel schedules for management Show less

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  Emfrank Shipping Nig.Ltd

  Jun 2010 - Mar 2016

  Customer Service Executive

  My responsibility includes initiating relationship between my company and customers.Supervise established client accounts – contacted clients regularly to establish effective working relationships; maintained relationships with the company’s customers.I manage and develop customers through a pro-active approach and meeting the key task standard,I also monitor the progress of shipment, especially when special requirements are requested and feedback is given to our customers,I get to exceed department budget by ensuring all key tasks & objectives are met. Primary focus on customer development to help grow the businessI ensure that correct documentation is obtained from our customers and pre-advised to the lines, if required,I also arrange to pass relevant document to customs and any other Government Agency,Quote, confirm in writing, log & follow-up "one off" shipments based on company pricing rule,Check and process Duty and VAT payment as applicable Show less

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  Swiss Tech Industries Ltd

  Aug 2016 - now

  Marketing Executive

  Deal on Stone coated roofing tiles and accessories.sell products by establishing contact and developing relationships with prospects.Fetch new customers through various media platforms.Build relationship with existing customers in an attempt to increase their current spend.Maintains quality service by establishing and enforcing organisation standards. Manage business development activities for the company driving sales activities and acquisition of new business.Cold calling to arrange meetings with potential customers to prospect for new business.Creates detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.Create, negotiate and close commercial agreements.Devise and implement strategies for meeting sales performance targets.Discuss and consults with other managers on latest business trends with a view to introduce innovative products or services in future.Maintains professional and technical knowledge by attending educational workshops and participating in professional societies. Show less