Alexander Cordero

Experience

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  The CXDS Group

  Nov 2007 - Jun 2010

  Customer Service

  ● Provided excellent customer service to all walk-in customers and assisted them in any transactions rangingfrom purchasing physical products at our location to sending money outside of the country via wire-transfer● Processed accounts receivable and payables using Quickbooks bookkeeping system● Prepared correspondence, bills, statements, receipts, checks, and other documentation

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  Chase

  Sept 2010 - Jun 2012

  Lead Teller

  ● Provided excellent customer service while processing client’s transactions efficiently and cross-sellingproducts that could benefit the client● Maintained a proper balance of currency in the cash drawer and organized records of the transactions processedthroughout each day● Balanced the bank vault at the end of every business day to guarantee accuracy of all transactions processed

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  McGrath City Honda

  Jun 2012 - Oct 2012

  New Car Sales Consultant

  Responsible for presenting and selling new cars to potential buyers. Provided insightful and friendly customer service.Kept in contact with previous customers to retain business.Finalized numerous sales.

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  Byline Bank

  Oct 2012 - Mar 2014

  Personal Banker

  Assisted clients with any issues/inquiries regarding their accounts while providing excellent customer serviceExtended the bank’s presence in the neighborhood by visiting local businesses in the area to maintain loyal banking relationships with current clients while potentially acquiring new clientsOrganized customer records and confidential files

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  Illinois Department of Human Services

  Mar 2014 - Jan 2015

  Office Associate

  Maintained efficient and organized flow of walk-in traffic, ensuring prompt attention to everyone's needsRevamped the department's local physical and online filing system for enhanced accessibility by caseworkersPrepared all outgoing mail correspondence

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  Illinois Department of Financial and Professional Regulation

  Jan 2015 - Oct 2018

  Office Associate

  Managed New Residential Mortgage License applications for the state of Illinois and maintained constant communication with applicants via phone and email regarding required documentationSupervised additional branch license applications and managed work lists for surrenders, amendments, and business activities in the Nationwide Multistate Licensing System & Registry (NMLS)

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  Illinois Department of Human Services

  Oct 2018 - Jan 2020

  Office Associate

  Head Timekeeper for the Elgin Mental Health Center responsible for manually entering time worked for over 500 employees into the Bluezone Mainframe systemAssisted any walk-in personnel with inquiries regarding payroll and/or timekeepingMaintained up-to-date and organized employee physical files

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  Illinois Department of Children and Family Services

  Jan 2020 - Jul 2022

  Office Associate

  Oversaw the inboxes for Cook North, Central, and South, ensuring timely routing of documentation, follow-ups, and new cases to the respective departmentsUtilized Microsoft Excel to track and organize data, ensuring easy access to the most up-to-date information for relevant partiesTimekeeper for over 20 employees utilizing the Bluezone Mainframe system

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  Brookfield Properties

  Jul 2022 - Jun 2023

  Administrative Assistant

  Prepared and revised leases and lease-related documents (amendments, extension agreements, termination agreements) under the direction of attorneys and paralegalsFacilitated correspondence for leases, amendments, and legal documents, maintaining communication internally and externallyPrioritized assignments to meet deadlines

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  Brothers Cordero Prints

  May 2023 - now

  Small Business Owner
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  United States Postal Service

  Dec 2023 - now

  City Carrier Assistant

  Efficiently organize and deliver mail along designated routesPrepare the mail promptly, optimizing the route for timely delivery and handling various types of mailCollaborate with the team and take on additional responsibilities as needed contributing to the efficient and effective operation of the office