Thao Ho Thi Hien

Experience

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  LG VINA COSMETIC JV CO,.LTD – HOUSEHOLD GOODS DIVISION

  Jan 2000 - Jun 2006

  Display Group Leaders

  RESPONSIBILITIESField work:- Manage display team at Ho Chi Minh City- Collect market information of price, promotion, event of competitors- Check Display of outlets - Deployment of activation at outlets Paper work:- Prepare monthly target for staff - Collect daily, monthly, yearly Report of Display - Prepare price quotation for customers- Update Turnover of each outlet in order to calculate premium for rewarding outlet.Others activities:- Implement tasks assigned by Sales Manager- Support sales DepartmentACHIEVEMENTS- Create working environment with dynamic, creativity and high team spirit- Ensure good display at store to support sales team push off take Show less

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  G7 TRADING & SERVICES JOINT -STOCK COMPANY, TRUNG NGUYEN CORPORATION

  Jul 2006 - Aug 2007

  South Sales Coordinator

  RESPONSIBILITIESCustomer services:- Follow up Purchasing Orders taking from Distribution Center (DC) and delivery to DC- Collect Purchasing Orders and check Customers’ Credit Limit- Prepare all the documents relating to Pilot & DC ContractsReport & Analysis: - Collect Price Survey of each Pilot and Customers’ information- Monitor Sales-in, Sales-out and Stock of each DC and make Report to South Sales Manager.- Analyze and make Report about the effectiveness of each promotional program.- Make daily, monthly and quarterly Sales Result Reports to South Sales Manager.- Analyze turnover of Sales Force updated from South Sales Supervisor and make Report to South Sales ManagerACHIEVEMENTS- Ensure all Purchasing order are processed from DC & delivered to Distributor- Provide on time & accurate report for sales team Show less

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  URC Vietnam

  Sept 2008 - Jul 2015

  RESONSIBILITITESSystem works:- Participation in the design, testing, implementation and continuous improvement of standardized processes, business report software system for Distributors (Smart System) and Company Data Center for URC VN (CDC-URC VN)- Provide continuous training for all distributor’s Accountants Smart system.- Follow up and helpdesk for accountants of Distributor in solving any problem of system- Input & adjust allocation and promotion plan for Distributor into Trade management tool of Smart system- Audit actual use of Smart System at Distributor & correction if neededSales report & analysis:- Create and update standardized reports (sales & distribution) using raw data (Smart sales & CDC-URC VN)- Input & adjust sales incentive target & tracking report in Smart system- Assists with planning by providing current sales trend information and analysis to support development of sales planACHIEVEMENTS- Successfully set up & implement Company Data Center for URC VN- Successfully set up & training business report software system for 125 URC Distributors nationwide- Apply new project: Suggest automatically order from Distributor to SAP system of URC VN Show less RESPONSIBILITIES- Make reports: Primary sale, secondary sale and Sales-Offtake-Inventory Report- Work with Distributors: Follow up Distributors in reports, Change Distributor information, Contract, others related documents- Support to Field Sales: Documents of salesman information, Support sales in Cascading Selling tools includes uniforms and booklets- Monitory Sales Performance: set up scheme of Salesman and PG salary and incentive, checking sales actual & spending versus budget monthly- Coordinate with other department such as Purchasing, Customer Service and Sales Demand to develop and implement internal working processesACHIEVEMENTS- Ensure accurate & on time report for sales team- Manage spending versus budget effectively Show less

  • Customer IT Manager - Report to: Sales Operation Manager

    Jan 2012 - Jul 2015

  • Sales Admin

    Sept 2008 - Dec 2011
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  KIMBERLY CLARK VIETNAM

  Jul 2015 - Mar 2019

  RESPONSIBILITIESReport & Analysis:- Update sales scorecard: Sales performance and Sales fundamental- Manage report Distributor Investment, Distributor performance, ROI of Distributor nationwide- Internal audit of distributor process, incentive of Sales, DSR and admin salary, promotion in system (SAP vs DMS), taxi and Gap fee - Participate in system implementation projects to help ensure that adequate internal controls are built into the processes.- Support to Field Sales: Documents of salesman information, Support sales in Cascading Selling tools includes uniforms and bookletsAudit:- Field work weekly to check Distributor implementation on company Process & Promotional Program- Checking on payment for Sales team’s Salary & Incentive- Action plan for improvement & input value added projects (identified from auditing) for distributors- Participate in new distributor opening – checking warehouse & office conditions - Exit interview for distributor to improve process & program- Receive & process with others departments all feedbacks from Distributors, Sales team & Customer until problem already solvedACHIEVEMENTS- Successful implementation Pilot of Model Distributor Project: Standardized warehouse, distributor management, System management and Field Management. Show less RESPONSIBILITIES System works:- Prepare & Manage Budget for system (maintenance fee: DMS, Web DMS, new features….)- Document & Tracking, planning for IT Equipment’s maintenance & replacement - Work with third party (Smart solution) to support for Sales when the system generates errors- Coordinate with Local IT for setting up IT device- Responsible for ensuring accurate information and detail provided by Distributor & sales team- Increase efficiencies through system functionalities- Train the sales team on processes and transactions for handheld deviceSales report & analysis:- Manage Report System (Smart system): promotion report, Daily report, Monthly report…- Assists with planning by providing current sales trend information and analysis to support development of sales planACHIEVEMENTS- Implement successful handheld device project for sales team nationwide- Create tool to generate reports for new projects of sales team: Must have SKU, Display tracking Show less

  • Sales Improvement Manager

    Jan 2018 - Mar 2019

  • Sales system and Information Manager

    Jul 2015 - Dec 2017
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  Pharmacity

  Mar 2019 - now

  Sales support manager