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Jestoni Dimabuyu

Jestoni Dimabuyu

Billing and Collections Assistant

Followers of Jestoni Dimabuyu77 followers
location of Jestoni DimabuyuMabalacat, Central Luzon, Philippines

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  • Timeline

  • About me

    Virtual Assistant at Clifton Saunders Mortgage Team

  • Education

    • ACLC College

      2007 - 2009
      Associate's degree Accounting Technology/Technician and Bookkeeping

  • Experience

    • Converge

      Apr 2010 - May 2011
      Billing and Collections Assistant

      +Tracked and chased unsettled account balances, providingreports and findings to inform management.+Monitored past due accounts and pursued collections onoutstanding invoices.+Prepared customer's monthly billing statements.

    • Cyber City Teleservices

      Jan 2012 - Jun 2012
      Document Analyst

      +Typed and processed letters quickly and accurately to meet service targets.+Transferred data from paper formats into database systems to keep digital formats.+Accurately transcribed audio recordings. Sorted and filed different types of documents, updating and merging data as needed.

    • SourceHOV

      Jul 2012 - Mar 2013
      Data Encoder

      +Typed and processed letters quickly and accurately to meet service targets.+Transferred data from paper formats into database systems to keep digital formats.

    • Molex

      Aug 2013 - Nov 2017
      Machine Operator

      +Manufacturing Operations

    • Amazon

      Nov 2017 - Feb 2018
      Customer Service Representative

    • Express Gifts Ltd

      Apr 2018 - Oct 2020
      Customer Service Representative

      +Handled customer queries, complaints, and concerns through a variety of different platforms, such as phone, letter, and email.+Assisted consumers with placing online orders, personalizing their purchases, issuing replacements and refunds, and processing credit card payments.+Emailed and posted leaflets and catalogs with promotional goods and coupons to the selected customers.

    • ANC Delivers

      Dec 2020 - Aug 2023
      Customer Service Representative

      +Assisted customers with delivery-related questions, feedbacks and complaints over the phone.+Manually booked customer deliveries using HUB systems.+Called customers to arrange and schedule deliveries.+Resolved delivery related questions especially missing parcels for a specific client using Zendesk.+Monitored driver hours and deliveries using FMS.+Generated and updated daily reports.

    • Clifton Saunders Mortgage Team

      Aug 2023 - Nov 2024
      Inside Sales Agent

  • Licenses & Certifications