Scott Sager

Experience

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  Nortel Networks

  May 1983 - Sept 1996

  Sr Manager IT and Customer Service

  Multiple assignments of increasing responsibility over 13 year career.Key accomplishments: Managed Global IT interface for Customer Service tools and systems; Built and implemented enhanced SW delivery center (large construction project); Managed successful SW upgrade performance from <20% to >90% in a 2 year period; Managed Central Region deployment for Nortel DMS 100 and DMS 10 products, > 150 successful; deployments per year over 5 years

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  Tekelec

  Sept 1996 - Dec 2011

  AVP BNS Global Professional Services and Operations

  Held responsibility for global supply chain of customized software and capital equipment for telephone service providers. Oversaw capital material procurement, manufacturing, logistics, export administration, deployment, and placement of products into service at customer locations in >110 countries. Led repair and return functions, including international repair centers and international spare parts depots. Held accountability for capital budget of $70,000,000, freight duties and other costs of >$5,000,000, and operating expense budget of $15,000,000. Supervised workforce made up of 102 employees with contract manufacturing in Mexico and US and distribution locations in Europe and US. Show less

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  Velleros

  Jan 2012 - Oct 2012

  Director of Product Delivery

  Experienced executive brought on by Velleros to build product deployment and customer care capabilties supporting mobile application infrastructure with Hosted and in-Network applications delivering Emergency Alerting Notices from the US government. Interfaced regularly with FEMA, DHS, and Telecommunications carriers.

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  Independent Senior Consultant for small & midsize companies

  Mar 2013 - Nov 2014

  Senior Independent Consultant

  Business consulting, specializing in Professional Services, Technical Project / Program Management, Order Management, and Logistics. Recent projects include Business Development role for TCRP and "Acquired company assimilation projects for Cisco"

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  Sungard Public Sector

  Nov 2014 - now

  Sr Manager, Professional Services Consulting

  Professional Services Consulting Management for SunGard Public Sector division consisting of network analysis and design, implementation consulting, field application engineering, and customer knowledge transfer of best practice solutions. SunGard Public Sector's software products not only enhance the way municipalities, public safety and justice agencies, and nonprofits conduct business—they redefine the way citizens and employees interact with government