Housam Shaar

Experience

• 

  Franklin and marshall

  May 2011 - May 2014

  Shop Manager

  • Conducting daily meeting to inform the staff about the target & motivate team to achieve individual & store target.• Team leader able to build a team by influencing & guiding staffs to have ownership towards the work.• Analyze shop & brand performance to improve ATV, UPT.

• 

  Alyasra Fashion

  Jun 2014 - now

  Store Manager

  • Official communication with the head office by emails & weekly meeting. • Ensure all policies & procedures are followed properly.• Ensure all financial & banking work is completed accurately.• Maintain excellent customer service to achieve customer satisfaction to improve conversion Rate %.• Handle customer complaints to reach win-win solution.• Daily & weekly stock count to maintain perfect inventory.