Andrew Ganney

Andrew Ganney

Rental Account Manager

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location of Andrew GanneyFelsted, England, United Kingdom

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  • Timeline

  • About me

    Aftersales Systems and Quality Manager - Volkswagen Group UK Ltd

  • Education

    • Basildon College

      -
      A-Level Law, Economics and History
    • Southampton Solent University

      1994 - 1997
      BA(Hons) Degree Business and Law
  • Experience

    • Avis Rent A Car

      Aug 1997 - Feb 2000
      Rental Account Manager

      Here I was working for a group of Avis Franchise' in East London and Essex in a both a Supervisory office based role, and a Business Development role in the field with current and prospective local Corporate Accounts.

    • Tony Levoi Vauxhall

      Feb 2000 - Jun 2011

      As the Aftersales Manager I was responsible for the Groups Aftersales operation, attaining and exceeding financial targets, monitoring productive and financial KPI’S, on-going staff development and process implementation, local marketing and all recruitment and selection. This role brought with it a huge emphasis on customer experience and satisfaction, and alongside our company financial achievements we were the inaugural winners of Vauxhall ‘MasterFit of the Year’ in 2007 an award set to reward excellence in achievement across all Vauxhall Aftersales Standards. Show less

      • Aftersales Manager

        Feb 2000 - Jun 2011
      • Vauxhall Rental Manager

        Feb 2000 - Jan 2004
    • Impetus Automotive

      Jun 2011 - Sept 2014

      As a Regional Business Development Manager for Fiat Group I worked with Fiat, Alfa Romeo, Chrysler and Jeep Dealers to help them realise their Service Departments profit making potential.

      • Service Development Manager - ŠKODA UK

        Jan 2013 - Sept 2014
      • Aftersales Business Development Manager - Fiat Group

        Jun 2011 - Jan 2013
    • Volkswagen Group UK Ltd

      Sept 2014 - now

      To manage and drive the UK Volume Brands (VWPC, VWCV, SKODA, SEAT & CUPRA) performance In all areas relating to Workshop Quality and Aftersales Systems with the overall aim to drive customer loyalty through the Service experience and to improve Network and Brand efficiencies.

      • Aftersales Systems and Quality Manager

        Aug 2022 - now
      • National Service Development Manager - ŠKODA UK

        Sept 2014 - Aug 2022
  • Licenses & Certifications