Roberta McGrath

Experience

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  Escola Municipal Sebastião Albano

  Mar 2004 - Feb 2006

  Kindergarten Teacher

  - Created and presented interactive lesson plans designed to engage and educate students.- Supported the emotional, social, and intellectual development of the students by creating a positive, and inclusive learning environment.

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  Multiple Families

  Mar 2006 - Sept 2020

  Personal Assistant & Childcare Provider

  - Managed the daily schedule of children from 3 months to 13 years old, run family errands, and deal with any unexpected event, providing clients with premium family time.- Communicated clearly and effectively all demands necessary to ensure a positive relationship.- Implemented strict hygiene and safety measures to protect the children during the Covid-19 pandemic. - Solved sensitive family matters, keeping private information confidential and maintaining trust among the children and parents. Show less

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  Bagel World

  Jul 2012 - Jan 2015

  Customer Service Representative

  - Executed customer service attentively, ensuring that orders were served accurately and efficiently. - Identified and solved customers' issues, maintaining a positive workplace.

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  Spray Foam Distributors of MA

  Nov 2019 - May 2020

  Office Manager

  - Conveyed with customers and vendors daily, answering questions, resolving issues, and executing monthly stock purchases of 80K USD. - Elaborated 25-30 weekly client financial reports and supervised accounting activities using QuickBooks.- Organized other financial documents, such as billings and invoices.

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  FHC Insulation

  Oct 2020 - Feb 2021

  Office Manager

  - Mediated the communication between the company and outside vendors, overseeing up to 8K USD weekly in equipment and stock purchasing.- Led site visits, taking the client through the whole insulation process, from house measurement to contract signing. - Developed marketing campaigns to support business development goals. - Executed administrative and operational tasks including answering incoming phone calls, sorting mail, and supervising the work of contractors. - Interviewed candidates, organized contracts for future company employees, and presented weekly internal meetings. Show less

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  The Cabinet Studio LLC

  Feb 2021 - now

  Operations Manager

  - Develop 5-10 cabinetry production projects monthly, ordering and buying materials, managing material quality control, and overseeing every step of the +4 months production process.- Supervise product fabrication for 6-9 weeks, managing tracking control, delivery logistics, and client expectations.- Act as a key point of contact for clients and vendors, scheduling deliveries, checking material pricing, and calculating quotations.- Create content and marketing strategies for the company’s social media campaigns.- Schedule and present weekly meetings for the studio.- Organize the office and supervise the sample inventory. Show less