Whitney Macdonald, MSGH

Experience

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  Gramercy Tavern

  Mar 2015 - Aug 2016

  Server and Cellar Assistant

  • Worked closely with Beverage Director regarding changes to wine list purchasing decisions• Wine sales and service during lunch and dinner service • Maintained the highest level of quality and hospitality throughout high volume lunch and dinner service

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  Hanzell Vineyards Ltd

  Jan 2017 - Dec 2018

  Estate Educator

  • Curated personalized experiences to educate guests on wine, production, and biodynamic farming • Grew wine club by offering five-star experience to guests• Managed hospitality and farm tasks while easily pivoting between roles

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  BlinkNow

  Oct 2017 - Nov 2020

  • Liaison and point of contact for peer-to-peer (P2P) fundraising program, providing communications, content, and website technical support• Drive engagement to the P2P fundraisers cultivated through web inbound and Facebook channels • Design and create content for large-scale P2P fundraisers • Investigate and research best practices for P2P fundraising for large scale international non-profits • Working with the Director of Development to collaborate efforts with Communications and Social Media teams Show less

  • Development Intern

    Mar 2019 - Nov 2020

  • Dashain Camp Coordinator

    Oct 2017 - Nov 2019
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  CASA: A Voice for Children

  Jul 2018 - Dec 2023

  Child Advocate

  Advocated for the best interests of children in the foster care system. Conducted thorough investigations into the child’s circumstances, including home, school, and medical records. Attended court hearings and provide testimony on behalf of the child. Collaborated with caseworkers, attorneys, and other professionals to develop and implement a comprehensive plan for the child’s well-being. Monitored the child’s progress and ensure their needs are being met, including educational, medical, and emotional needs. Maintained detailed records of interactions, observations, and progress reports. Provided support and guidance to the child throughout the court process and beyond. Ensured the child’s voice is heard and their wishes are considered in court proceedings. Show less

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  Stony Hill Vineyard

  Dec 2018 - Nov 2020

  Hospitality Manager

  • Develop and execute robust, multimedia virtual tasting programs ultimately creating over $75,000 in sales during COVID19 shutdown• Increased wine club membership sign up rate by 48%• Utilize compelling storytelling techniques to double per person spend• Hire, manage, support hourly staff, including training, daily staff meetings, reviews, individualized coaching and development• Plan, coordinate, and execute unique on and off-site events• Set sales KPIs and track individual performance against them• Doubled tasting room traffic through local outreach strategies• Built partnerships with various wineries to develop guest referral programs Show less

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  Visit Napa Valley

  Nov 2020 - Oct 2021

  Senior Manager - Partnerships and guest experience
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  Joseph Phelps Vineyards

  Oct 2021 - Mar 2023

  Level 4 Wine Educator
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  OmniMed, Uganda

  May 2022 - May 2023

  Field Associate

  Led community programs in health education designed for the knowledge and resources available to the population. Designed new education programs for partner organization to continue teaching and building on after my departure. Developed fundraising strategies and future planning tools for organization. Submitted written proposals for field research, observation, and analysis, detailing project description, significance, implementation plans, and expected learning outcomes. Identified site opportunities for research, analysis, and program development during fieldwork. Identified knowledge or implementation gaps faced by partner organizations. Resided in rural, Uganda to conduct the project, gaining valuable experience in challenging environments and cultural immersion. Delivered comprehensive written and oral presentations on project significance, implementation strategies, and outcomes. Show less