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Yann CHANG

Yann CHANG

Valet de chambre

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location of Yann CHANGHaikou, Hainan, China

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  • Timeline

  • About me

    Asst. Front Office Manager chez Shangri-La Nanning

  • Education

    • Swiss Hotel Management School

      2015 - 2016
      Postgraduate Diploma in Hotel Management Hotel Operations Management With Honours - Highest Professional Performance

      Activities and Societies: Student Ambassador Forum

    • Hotel Institute Montreux

      2017 - 2018
      Master of International Business Hospitality, Luxury Marketing & Business Management

    • Jilin University

      2009 - 2013
      Bachelor of Laws (LL.B.) Law

      Activities and Societies: Association of Legal Aid

  • Experience

    • Hôtel**** Restaurant Benvengudo les Baux de Provence

      Apr 2016 - Oct 2016
      Valet de chambre

      Room Attendant / 客房服务员

    • Beau-Rivage Palace Lausanne

      Jul 2017 - Jan 2018
      Gouvernant d’étage

      Floor Superviser / 楼层主管

    • The Peninsula Hotels

      Feb 2018 - Nov 2018
      Front Desk Agent

      Réceptionniste / 前台接待员

    • Raffles Hotels & Resorts

      Aug 2019 - Sept 2020
      Raffles Ambassador

      Chef de majordome sénior / 莱佛士大使

    • Shangri-La Group

      Sept 2020 - May 2023
      Duty Manager

      Responsable service client / 值班经理

    • Fairmont Hotels & Resorts

      May 2023 - Aug 2023
      Duty Manager

      Responsable service client / 值班经理

    • Shangri-La Group

      Aug 2023 - now
      Assistant Front Office Manager

      Responsable adjoint du Front Office / 前厅部副经理

  • Licenses & Certifications

    • IELTS Overall Band Score 7.0

      British Council
      Jan 2019