
Patrick Lind
Freelance Writer

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Connect with Patrick Lind to Send Message
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About me
UX Researcher and UX Writer at Lingoda GmbH
Education

Long Island University, C.W. Post Campus
2011 - 2013Master of Science (MS) Library and Information ScienceGraduated in January 2013.Specialized in Archives and Records Management.

CareerFoundry
2018 - 2019UX Design UX Design- User-Centered Thinking- Heuristics of Usability- Usability Analysis and User Personas- Information Architecture- Semantics and SEO- Wireframing and Prototyping- User Flows and A/B Testing- UI and Visual Design- Google Analytics- Conversion Rate Optimization

Northern Illinois University
1998 - 2003Bachelor of Arts (BA) Communication and Media Studies
Universiteit van Amsterdam / University of Amsterdam
2006 - 2007Master of Arts (MA) History: American Studies
Experience

Demand Media
Nov 2007 - Dec 2010Freelance Writer- Wrote and edited travel related articles for USAToday.com, Hotels.com, Travels.com, Trails.com and GolfLink.com.

American Conservation Experience
Mar 2008 - Jun 2008Volunteer- Maintained trails and conducted environmental fire prevention in national, state and local parks.

Freelance
Jun 2008 - Nov 2008Editor- Edited and proofread academic papers, Master and PhD theses in English for grammar, punctuation, spelling, sentence structure, consistency and expression.- Edited papers in The Chicago Manual of Style and according to publisher’s standards.

ChicagoSporting.com
Nov 2008 - Mar 2009Freelance Blackhawks Writer- Covered the Chicago Blackhawks for part of the 2008-2009 season.- Wrote game recaps and feature articles including "The Hockey Mustache in Chicago," "The Bombs Bursting in Air: The Blackhawks and the National Anthem" and "The 21,000-Man Advantage."

Weeksville Heritage Center
Feb 2011 - May 2011Cataloging Intern (3-month internship)Worked with collections manager and archivist documenting existing literature and artifacts; entered relevant information into the PastPerfect Database.

The Holland Society of New York
May 2011 - Jul 2013- Conduct initial survey of institutional archive for 125 year old organization. - Survey files - Location in file cabinets - Number of preservation issues - Retain or dispose - First step toward a retention schedule- Evaluated and examined rare books and original documents for storage. - Created a concise database of related church records and duplicate books. - Learned basic genealogy skills. - Evaluated and examined rare books and original documents for storage. - Created a concise database of related church records and duplicate books. - Learned basic genealogy skills.
Special Projects Librarian
May 2011 - Jul 2013Library Intern (1-year internship)
May 2011 - Jun 2012

New York City Police Department
Jul 2012 - Oct 2012Project Archivist (13-week contract)- Created an effective catalog for currently produced video projects. - Inspected, viewed, assessed and archived recently rediscovered 16 mm training films for future digitization. - Assisted on video production shoots. - Logged and transcribed tape. - Co-wrote and edited scripts for future productions.

Bonial International Group - Retale
Apr 2014 - Apr 2018Quality Assurance - Content Manager- implementation, presentation and the timely actualization of web content for the American market- managing content for retailers (analyzing and improving data quality and user experience, trouble-shooting content challenges and cultivating effective relationships with clients)- acting as Marketing-Content adviser (researching content to enrich marketing projects)- testing CMS in preparation for releases; developing templates for customer feedback.- error checking, quality management, data improvement and proofreading.Offices in Berlin and Chicago. Show less

Freelance
Jul 2016 - Jul 2017Freelance CopyeditorCopyedited the monograph, “Actors of Globalization- New York Merchants in Global Trade, 1784-1812” by Dr. Lisa Sturm-Lind, published by Brill in 2018. Tasks included proofreading, style and voice consistency and maintaining publisher’s guidelines.

CareerFoundry
Dec 2018 - Jun 2019UX Design Certification- 500 plus hours of training with industry-leading mentors; designed by experts from companies like Apple and Amazon- Focused on data-driven UX methodology with a comprehensive, hands-on training spanning the entire UX process- Developed several real world projects during the course using software such as Balsamiq, InVision, Photoshop and Sketch- User Personas- Information Architecture- Pen and Paper Prototypes- Wireframes- Visual Design- A/B Testing and Analytics Show less

Freelance
May 2019 - Oct 2019Freelance UX DesignerRecent projects include:UX Review and site improvement - 4twenty.co.ukUX Research and site improvement - SIXMOREVODKA.com

Lingoda GmbH
Sept 2019 - Feb 2023UX Researcher Role I founded the UX Research team in February 2020. Prior to this, there was almost no research done with the users. I helped lay the foundations of creating a customer-centered culture within the product team and company. I was the only UXR until October 2020.Goals as a UXRTo drive actionable insights that represent the voice of our user. To achieve that, I work cross-functionally with the design, product and marketing teams to understand the needs of our users and business and identify the best method, or mix of methods, to conduct research and deliver actionable insights to teams.Responsibilities as a UXR User Interviews Prototype testing Discovery research Summary and insightsCompetencies as UXR Knowledge of qualitative and quantitative research methods (e.g., ethnography) Experience conveying research findings and implications to audiences Analytical, project management, and problem-solving experience Experience with autonomy and independent decision making to weigh tradeoffs and balance demands Great communicator and collaboratorUX Writer Role I am Lingoda's first UX Writer. I gave myself this responsibility in an effort to help improve the copy throughout the user experience. I encourage the designers to treat writing as designing and include me in the design process as early as possible. With a designer, I developed a UX Writing test that we use when testing copy.I also manage a translation process.Goals as a UX Writer Make the copy clear, concise and consistent. It should also be usable, useful, responsible and accurate.Responsibilities as a UX Writer Create a comprehensive UX Writing guide for the product team Standardize spelling and formatting Write microcopy for designs Improve existing copyCompetencies as UX Writer Create user-centric copy Test the copyAdditional responsibilities Created support materials and videos for successful $67 million fundraising round with Summit Partners. Show less
UX Researcher and UX Writer
Oct 2021 - Feb 2023Junior UX Researcher and UX Writer
May 2020 - Sept 2021Junior UX Designer
Jan 2020 - May 2020UX Tester and Quality Control Specialist
Sept 2019 - Dec 2019

Doctolib
Feb 2023 - nowSenior UX Writer / Content Designer
Jan 2025 - nowUX Writer / Content designer
Feb 2023 - Dec 2024
Licenses & Certifications

New York State Public Librarian Certficate
The State Education Department/The University of the State of New YorkJan 2013
Languages
- enEnglish
- geGerman
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