Saalim Jamadar

Saalim Jamadar

Technical Support Specialist

Followers of Saalim Jamadar34 followers
location of Saalim JamadarPune, Maharashtra, India

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  • Timeline

  • About me

    Sr Representative Operations -Technical Support / Technical support

  • Education

    • ISBM University

      2019 - 2021
      Bachelor of computer application Computer Science A
    • Mumbai University Mumbai

      2016 - 2018
      High School Diploma Science
  • Experience

    • Intermedia Cable Communication Pvt. Ltd.

      Nov 2019 - Sept 2021
      Technical Support Specialist

      inbound and outbound calling Working or SLA and SMSPerforming tv audits and channels reporting Perform system audits and analysis to verify compliance from the client's technology standardsBuild new PC's according to company standards to ensure proper performance.Complete System back up to maintain data Files.Perform Routine maintenance on equipment's to check for damage and verify condition of cables and power stripsTroubleshooting in routing and switching of IPV4 Show less

    • Concentrix

      Sept 2021 - Jul 2023
      Technical Support Specialist

      SENIOR TECHNICAL ADVISOR | CONCENTRIX PVT LTD | OCTOBER 2021 - JUNE 2023Provided technical support assistance for Dell Inspiron laptops and desktops.Researching, diagnosing, troubleshooting and identifying solutions to resolve system issue.Providing senior support to the agents, guiding them to help resolve issues of the Customers.Analyze and resolve hardware, communication problems using technical troubleshooting processComplete detailed reports listing request for technical assistance, steps taken to resolve problems.Following up with clients to ensure if problem is resolved.Managing multiple cases at one time Show less

    • Tech Mahindra

      Jul 2023 - now
      Technical Support Specialist

      Major: Computer Hardware and NetworkAssembly/Disassembly of ComponentsWindows and Linux InstallationTroubleshooting Application Related IssueNetwork Architecture (LAN/WAN/MAN)Managing, Monitoring and Maintenance of Virtual MachinesOffice 365 collaboration of online and Offline applications

  • Licenses & Certifications

    • Hardware and networking

      Sk it solution
      Nov 2020
    • Google Cloud Certified Professional Cloud Architect

      Tech Mahindra
      Mar 2024